Customer Experience Specialist
4 weeks ago
We are seeking a Customer Experience Specialist to work within our flagship dealership in Stockport.
This is a full-time position of 40 hours with a salary of £24,232 plus bonus.
Benefits:
Colleague Referral Scheme (£500 - £1000)
• A range of Mercedes Benz training and leadership programmes
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform and PPE provided
You will be:
- Responsible for delivering a great customer handover experience from point of sale to customer collection
- Liaising with customers with progress reports
- Ensuring all correct documentation is available for a seamless handover.
- You will be an expert in designing the customer journey.
- You will have:
- Creative experience of delivering outstanding customer services.
- A natural affinity for building relationships with new customers and visitors.
- A great knowledge of the Mercedes Benz products to ensure that the customer has a full understanding of their vehicle and its systems.
- You will make our customer experience the best that it can possibly be ensuring we have 100% customer satisfaction.
We are a fun-loving, passionate, and spirited team, and we are looking for someone who shares our values to join us.
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Customer Experience Specialist
4 weeks ago
Stockport, Stockport, United Kingdom LSH AUTO Full timeWe are seeking a Customer Experience Specialist to work within our flagship dealership in Stockport.This is a full-time position of 40 hours with a salary of £24,232 plus bonus.Benefits:Colleague Referral Scheme (£500 - £1000) A range of Mercedes Benz training and leadership programmes Platinum Plus Rewards Scheme Colleague Car Purchase Scheme Eye care...
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Customer Experience Specialist
4 weeks ago
Stockport, Stockport, United Kingdom LSH AUTO Full timeWe are seeking a Customer Experience Specialist to work within our flagship dealership in Stockport.This is a full-time position of 40 hours with a salary of £24,232 plus bonus.Benefits:Colleague Referral Scheme (£500 - £1000)• A range of Mercedes Benz training and leadership programmes• Platinum Plus Rewards Scheme• Colleague Car Purchase Scheme•...
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