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Care Coordinator Specialist

1 month ago

Wakefield, Wakefield, United Kingdom Home Instead Full time
Care Coordinator Specialist - Part-time Opportunity

We are seeking a skilled and dedicated Care Coordinator Specialist to join our team on a part-time basis. This role will involve working closely with our office team in Ossett, coordinating care services for our clients.

Job Description
  • Develop and maintain efficient care schedules, taking into account client needs, Care Professional availability, and logistical factors
  • Liaise with clients, families, and Care Professionals to ensure optimal matching of care services and prompt response to schedule changes
  • Collaborate with recruitment and Care Teams to maintain appropriate staffing levels and resource care packages
  • Maintain accurate client and Care Professional information in our electronic scheduling system
  • Foster positive relationships with clients and Care Professionals to enhance satisfaction
  • Contribute to the continuous improvement of care coordination processes and participate in on-call rotations as needed

Our ideal candidate will possess excellent organisational, time management, and communication skills, with proficiency in IT systems including Microsoft Office and CRM software. They should also have a proven ability to work calmly and accurately under pressure, with strong problem-solving skills.

Benefits
  • An estimated annual salary of £25,600 (£12.50 per hour) based on 20 hours per week
  • Paid induction
  • Performance and attendance bonuses
  • Access to Professional Career Pathway
  • Refer a friend scheme - £300 T&Cs apply

We encourage applications from all sections of the community and offer a supportive and inclusive work environment. If you are passionate about delivering high-quality care and have a genuine commitment to making a difference, we would be delighted to hear from you.