Care Coordinator Specialist
4 weeks ago
About the Role:
We are seeking a skilled and experienced Care Coordinator to join our team in Ossett. As a Care Coordinator, you will play a vital part in ensuring that our clients receive the best in class quality care.
Key Responsibilities:
- Develop and maintain efficient care schedules, considering client needs, Care Professional availability, and logistical factors.
- Liaise with clients, families, and Care Professionals to ensure optimal matching of care services and prompt response to schedule changes.
- Collaborate with recruitment and Care Teams to maintain appropriate staffing levels and resource care packages.
- Maintain accurate client and Care Professional information in our electronic scheduling system.
- Foster positive relationships with clients and Care Professionals to enhance satisfaction.
- Contribute to the continuous improvement of care coordination processes and participate in on-call rotations as needed.
- On-call responsibilities one weekend a month.
Requirements:
- Proven experience in care coordination or scheduling within a home care environment.
- Proficiency in IT systems, including Microsoft Office and CRM software.
- Empathetic approach with a genuine commitment to providing high-quality care.
- Understanding of healthcare regulations and standards relevant to home care services.
What We Offer:
- Paid induction
- Performance and attendance bonuses
- Access to Professional Career Pathway
- Refer a friend scheme - £300 T&Cs apply
Estimated Salary: £25,000 - £30,000 per annum (dependent on experience)
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