Co-Ordinator of Guest Services

2 days ago


London, Greater London, United Kingdom Accor Hotels Full time
About the Role

We are seeking an experienced and skilled Front Desk Co-ordinator to join our team at Accor Hotels. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our operations. The estimated salary for this role is $50,000 - $70,000 per year.

Key Responsibilities:

  1. Personally welcome and escort all Hotel guests.
  2. Ensure that the team members are adhering to the policies.
  3. Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue.

Requirements:

  • Prior experience in a hospitality or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.


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