Coffee Shop Team Leader
5 days ago
At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers. As a Coffee Shop Assistant Manager, you'll play a key role in inspiring memorable moments for thousands of customers, creating a perfect blend of quality, service, and atmosphere.
Key Responsibilities:- Coach and support the team to deliver unbeatable experiences, ensuring all procedures are followed and taking the lead on shift.
- Deploy the team according to the trading pattern, ensuring the right people are in the right place to maximize sales.
- Train and accredit new Baristas, inspiring their new adventure with Costa.
- Experience in a management or Assistant Manager role.
- A passion for coffee - because sharing your Latte art is all part of the day job.
- Constant desire to overachieve by turning knowledge into operational excellence.
- Annual salary review
- 28 days' holiday
- Employee discount
- Excellent career and development prospects
- Company pension scheme
- Access to the Apprentice Scheme Level 3
We're interested in speaking with people who have a background in or worked for branded coffee shops, Quick Service Restaurants (QSR), Retail, Hospitality and Catering.
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