Coffee Shop Assistant Manager

2 days ago


Matlock, Derbyshire, United Kingdom East Midlands Full time
About the Role

We are seeking a highly motivated and experienced Coffee Shop Assistant Manager to join our team at East Midlands. As a key member of our management team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team.

Key Responsibilities
  • Lead and develop a team of Baristas and Sales Assistants to deliver outstanding customer service and achieve sales targets.
  • Manage the day-to-day operations of the store, including inventory management, stock control, and cash handling.
  • Implement new marketing initiatives and promotions to drive sales and customer engagement.
  • Monitor and maintain high standards of cleanliness, health and safety, and operational excellence.
  • Collaborate with the Store Manager to achieve business objectives and develop strategies to improve performance.
Requirements
  • Proven experience in a management or Assistant Manager role in a retail or hospitality environment.
  • Passion for coffee and a commitment to delivering exceptional customer experiences.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer
  • Competitive annual salary review.
  • 28 days' holiday.
  • Employee discount.
  • Excellent career and development prospects.
  • Company pension scheme.
  • Access to the Apprentice Scheme Level 3.


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