Customer Relations Specialist

7 days ago


Yeovil, Somerset, United Kingdom Stonewater Full time

Home Based Opportunity

We are seeking an experienced CUSTOMER RELATIONS SPECIALIST - COMMUNITY OUTREACH to join our Neighbourhood team in Milton Keynes or Yeovil. In this role, you will have the opportunity to work closely with customers and stakeholders to resolve queries affecting community management, such as waste and nuisance in communal areas.

The ideal candidate will have proven experience in Housing or Community Development, a strong customer focus, high-level communication skills, and ability to positively influence and negotiate outcomes.

This frontline role is perfect for those passionate about delivering exceptional customer service and creating resilient, healthy communities.

Key Responsibilities:

  • Resolve customer queries related to community management
  • Work collaboratively with stakeholders to enhance customer experiences
  • Identify and manage community projects to improve customer lives

Benefits of Working with Stonewater:

  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The chance to make a real difference in people's lives

About Stonewater:

Stonewater is a leading housing provider, managing around 39,000 homes across the UK. We are dedicated to providing quality homes and services for those who need them most.

Our mission is to create thriving communities where everyone has access to safe, affordable, and sustainable housing. We believe that by working together, we can achieve great things and make a real difference in the lives of our customers.



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