Customer Experience Specialist

4 days ago


Yeovil, Somerset, United Kingdom Oak Furnitureland Full time

Customer Experience Specialists at Oak Furnitureland are the face of our brand, supporting customers in growing their homes by selecting the perfect pieces of furniture and accessories from our extensive product range.

With a strong focus on commercial acumen and consultative sales, they will exceed expected results and performance targets, taking personal accountability for own contribution whilst supporting others.

  • A competitive salary of £25,000 - £30,000 per annum, reviewed annually, demonstrates our commitment to rewarding our employees' hard work and dedication.
  • Pension: 4% employee contribution matched by the company.
  • Life assurance: free cover of a minimum of two times salary up to the age of 65.
  • Holidays: 28 days statutory holiday per year, pro-rata if part-time.
  • Birthday: an additional day off for you to celebrate your birthday.
  • Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation.
  • Continued development to grow skills and support future internal career advancement.
  • Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services.
  • My Rewards Programme: offering discounts on everything from restaurants and supermarkets to entertainment and holidays.
  • Free on-site parking at all locations.

Our robust supply chain and quality control teams enable us to deliver exceptional customer service and support.

Oak Furnitureland prioritises diversity and inclusion, creating a workplace where everyone can thrive.



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