Customer Service Development Specialist

5 days ago


Yeovil, Somerset, United Kingdom Future Engineering Full time

**About the Role**

We are seeking a highly motivated and experienced Service Coordinator to join our team at Future Engineering. As a key member of our customer service department, you will play a vital role in developing and maintaining our high standards of service delivery.

The successful candidate will have experience working in a similar role within the engineering industry, with excellent communication skills and the ability to work effectively with customers and colleagues alike.

**Key Responsibilities:**

  • Develop and maintain service contracts with customers
  • Deal with customer inquiries via phone and email
  • Maintain accurate records of service schedules and engineer availability
  • Assist with stock management and ordering
  • Support service meetings and provide administrative assistance

**Requirements:**

  • Proven experience as a Service Coordinator or similar role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience with Microsoft 365 is essential
  • Must have experience within an engineering environment

**What We Offer:**

We offer a competitive salary of £29,000 - £31,000 per annum, plus benefits and progression opportunities. If you are a motivated and experienced Service Coordinator looking for a new challenge, please apply now.



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