Customer Service Development Specialist
5 days ago
**About the Role**
We are seeking a highly motivated and experienced Service Coordinator to join our team at Future Engineering. As a key member of our customer service department, you will play a vital role in developing and maintaining our high standards of service delivery.
The successful candidate will have experience working in a similar role within the engineering industry, with excellent communication skills and the ability to work effectively with customers and colleagues alike.
**Key Responsibilities:**
- Develop and maintain service contracts with customers
- Deal with customer inquiries via phone and email
- Maintain accurate records of service schedules and engineer availability
- Assist with stock management and ordering
- Support service meetings and provide administrative assistance
**Requirements:**
- Proven experience as a Service Coordinator or similar role
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience with Microsoft 365 is essential
- Must have experience within an engineering environment
**What We Offer:**
We offer a competitive salary of £29,000 - £31,000 per annum, plus benefits and progression opportunities. If you are a motivated and experienced Service Coordinator looking for a new challenge, please apply now.
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