Administrative Support Specialist

4 days ago


Yeovil, Somerset, United Kingdom HM Courts and Tribunals Service Full time

At HM Courts and Tribunals Service, we are committed to delivering a justice system that is accessible to everyone and operates efficiently. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our courts and tribunals.

The ideal candidate will have excellent communication and organisational skills, with the ability to work effectively in a team environment. You will be proficient in IT and Microsoft software packages and have a strong customer focus and service skills.

The salary for this position is estimated at £22,940 per annum, plus an additional contribution towards your pension scheme. We offer a range of benefits, including access to learning and development opportunities, flexible working options, and a supportive working culture that encourages inclusion and diversity.

In this role, you will be responsible for a variety of general administrative duties, including preparing papers and digital files, producing court documents, and maintaining records on our in-house computer system. You will also be required to communicate effectively with court staff, Judiciary, and external stakeholders, providing a helpful, prompt, polite, and 'right first time' service to our internal and external customers.

We are looking for someone who is able to work independently and as part of a team, with a high level of discretion and initiative. You will be responsible for problem-solving and making decisions within a framework of Standard Operating Procedures (SOPs). The successful candidate will have a passion for delivering a high-quality service and will be committed to continuous improvement.

The role will involve working in a fast-paced environment, with multiple priorities and deadlines. You will be required to be flexible and adapt to changing circumstances, with the ability to work on an ad hoc basis at other local HMCTS offices. We offer a range of benefits, including annual leave, public holidays, and season ticket advance.



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