Technical Service Coordinator

4 weeks ago


Stirling, United Kingdom Executive Network Group Full time

Technical Service Coordinator

We are seeking a skilled Technical Service Coordinator to join our team at Executive Network Group. As a Technical Service Coordinator, you will be responsible for supporting the service centre office team with your extensive technical knowledge to ensure effective and efficient planning and processing of cases to support the wider engineering teams.

Key Responsibilities:

  • Be the first line of escalation for technical support issues within the Service Co-ordination team.
  • Support the Service Delivery Manager with identification of training and development requirements of Engineers.
  • Close jobs in a manner justifying costs incurred to both external and internal customers (including warranty).
  • Action and quote for any additional repairs highlighted from Engineer reports or machine workshop inspections.

This is a fantastic opportunity to work with a global brand and contribute to the success of our team.



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