Customer Service Coordinator

6 months ago


Stirling, United Kingdom Contract Scotland Full time

Contract Scotland has an immediate opportunity for a Customer Service Coordinator to join our client based in Stirling. This is an 3 month temporary immediate start, £10.50 per hour.

You will be office based, Monday to Friday 9am to 5pm and the job itself involves:

- Answering calls from vulnerable customers and placing orders for their medical requirements
- Dealing with calls relating to faulty equipment and arranging engineers to attend customer's home
- Listening to customers and dealing with each call with empathy, ensuring the customer is happy with the outcome
- Liaising with engineers and drivers to ensure deliveries and fault fixing appointments are on schedule, updating customers with any changes
- Updating system with call notes

You must enjoy dealing with people and will always want to ensure the best outcome for customers. You will have an excellent telephone manner and will be comfortable dealing with customers and their families, who may be a little distressed.

**Job Types**: Full-time, Temporary contract

**Salary**: £10.50 per hour

Expected hours: 37.5 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stirling, Stirlingshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person



  • Stirling, United Kingdom Falcon Foodservice Equipment Full time

    Falcon Foodservice Equipment is currently recruiting a customer Service Coordinator to join our customer service team. This is an exciting opportunity for an individual seeking a challenging and rewarding opportunity in a faced paced environment. As a Customer Service Coordinator, you will deliver first class service to our customers throughout the customer...


  • Stirling, United Kingdom Contract Scotland Full time

    Contract Scotland has an immediate opportunity for a Customer Service Coordinator to join our client based in Stirling. This is an ongoing temporary position but will become permanent for the successful person. The pay rate is £10.50 per hour and the permanent salary is £20,500pa. You will be office based, Monday to Friday 9am to 5pm and the job itself...


  • Stirling, Stirling, United Kingdom Robertson Group Full time

    About the RoleWe are seeking a highly skilled Customer Service Administrator to join our team at Robertson Group. As a key member of our customer service team, you will be responsible for providing exceptional customer care and administrative support to our customers and internal stakeholders.Key ResponsibilitiesProvide high-quality customer service to our...


  • Stirling, Stirling, United Kingdom M&G plc. Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for delivering exceptional customer service and support across a range of financial products and services.


  • Stirling, Stirling, United Kingdom Robertson Group Full time

    About the RoleWe are seeking a highly skilled Customer Service Administrator to join our team at Robertson Group. As a key member of our customer service team, you will be responsible for providing exceptional customer care and administrative support to our customers and internal stakeholders.Key ResponsibilitiesProvide high-quality customer service and...


  • Stirling, Stirling, United Kingdom DD Full time

    Job DescriptionWe are seeking a proactive and organised individual to provide administrative and customer service support to our portfolio of dental customers.Main Duties & Responsibilities:Answering emails and inbound/outbound calls from our dental customers and suppliers, resolving engineering support queries and actioning equipment requests.Providing...

  • Service Coordinator

    2 weeks ago


    Stirling, Stirling, United Kingdom SMT GB Full time

    About The RoleThis role is responsible for coordinating end-to-end servicing and repair activities while prioritizing resources to resolve customer issues efficiently. A high level of cooperation and communication across the business ensures an excellent and consistent level of service delivery.Main ResponsibilitiesCoordinating engineer diaries, materials,...


  • Stirling, United Kingdom Pettigrew Recruitment Group Full time

    **Customer Service Administrator**We are working with Pettigrew Recruitment Group to fill a Customer Service Administrator position. The ideal candidate will be responsible for delivering high-quality aftercare and service to customers and providing excellent administration support to the department.The successful candidate will report to the Customer...


  • Stirling, United Kingdom Executive Network Group Full time

    Technical Service CoordinatorWe are seeking a skilled Technical Service Coordinator to join our team at Executive Network Group. As a Technical Service Coordinator, you will be responsible for supporting the service centre office team with your extensive technical knowledge to ensure effective and efficient planning and processing of cases to support the...


  • Stirling, Stirling, United Kingdom SMT GB Full time

    Job SummaryWe are seeking an experienced Service Delivery Coordinator to join our team at SMT GB. This is a fantastic opportunity for a motivated and organized individual to play a key role in the end-to-end management of servicing and repair activities.About the RoleThe successful candidate will be responsible for coordinating allocated engineer diaries,...

  • Customer Service

    6 months ago


    Stirling, United Kingdom Dolby Vivisol Full time

    **Join us as a Customer Service Coordinator** **Hours**: 37.5 hour week - Monday to Friday 9am to 5pm **Location**:Lomond Court, Castle Business Park, **Start date**: ASAP **Salary per annum**: Up to £22,530.00 **Number of Roles**: 3 **The role (in a nutshell)** Telephone support for patients, relatives and healthcare professionals. To be the first...


  • Stirling, Stirling, United Kingdom Executive Network Group Full time

    Role OverviewExecutive Network Group is seeking a highly skilled Technical Service Coordinator to support our Service Centre Office team. This is a fantastic opportunity for technical-focused individuals within the construction equipment industry to leverage their expertise and drive effective planning and processing of cases.Main ResponsibilitiesAct as the...


  • Stirling, Stirling, United Kingdom Executive Network Group Full time

    We are seeking a skilled Technical Service Coordinator to join our team at Executive Network Group. This exciting opportunity will see you working closely with our Service Delivery Manager to ensure effective and efficient planning and processing of cases to support our engineering teams.The ideal candidate will have extensive technical knowledge of current...


  • Stirling, Stirling, United Kingdom Pertemps Full time

    Pertemps is seeking a motivated and detail-oriented Sales Administrator to join our team in Stirling. As a key member of our sales team, you will support the sales team by managing administrative tasks, ensuring customer satisfaction, and maintaining accurate records.Job SummaryWe are looking for an individual who thrives in a fast-paced environment and has...


  • Stirling, United Kingdom Peace Recruitment Full time

    Peace Recruitment is working with one of the busiest volume house builders in Scotland and due to an increased workload, are looking to recruit for a Customer Service Advisor to be based out of head office in Stirling. **Role includes**; - Take ownership of queries, resolving non-complex issues yourself and escalating more complex issues to your Head of...


  • Stirling, Stirling, United Kingdom Stirling Council Full time

    Job Title: Community Library Services CoordinatorWe are seeking a highly motivated and experienced individual to join our team as a Community Library Services Coordinator.The successful candidate will have excellent communication and interpersonal skills, with the ability to work independently and as part of a team. A flexible approach to the working week,...


  • Stirling, Stirling, United Kingdom M&G Full time

    M&G is seeking a Customer Service Representative to contribute to a positive environment focused on delivering great service experiences to customers and their advisers. The ideal candidate will support a multi-functional, digitally led operation, providing high-quality services in relation to on-boarding and servicing customer needs.The Customer Service...


  • Stirling, Stirling, United Kingdom Diligenta Full time

    Customer Service RepresentativeWe are seeking a talented Customer Service Representative to join our team in Stirling. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through inbound calls, emails, and online chats.This is a fantastic opportunity to work with a leading provider of...


  • Stirling, Stirling, United Kingdom M&G plc. Full time

    Customer Service Executive RoleAt M&G plc, we strive to deliver exceptional customer experiences through our international savings and investments business. As a Customer Service Executive, you will play a key role in communicating with customers and advisers through incoming and outgoing calls, and respond to incoming emails and scanned letters, from...


  • Stirling, Stirling, United Kingdom SS&C Technologies Holdings Full time

    Job Title: Customer Service AdvisorAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, investors, and financial institutions.Key Responsibilities:Provide timely and...