Housing Specialist
2 weeks ago
This role is in support of the Housing Management team while we implement our new CRM system. As a Housing Officer, you will work closely with our customers in their homes and neighborhoods, providing advice on all matters related to their tenancy. Your primary objective will be to ensure customers have a peaceful enjoyment of their homes and the surrounding environment.
Key Responsibilities:
- Undertake estate inspections to monitor delivery of service standards by our contractors.
- Maximize rent collection and ensure customers have a smooth experience.
- Work collaboratively with other teams to achieve our goals.
Requirements:
- A strong understanding of housing management principles.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
What We Offer:
- A competitive salary range of £34,735 - £46,483 per annum.
- A 36-hour working week over Monday to Friday.
- A hybrid working policy that promotes flexibility and work-life balance.
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