HR Shared Service Coordinator

4 days ago

London, Greater London, United Kingdom YOOX NET-A-PORTER GROUP Full time
About the Role

YOOX NET-A-PORTER GROUP is seeking a highly organized and detail-oriented HR Shared Service Administrator to join our Global HR Team. As a key member of our PeopleHub UK team, you will provide administrative support to our busy HR team and YNAP population.

Key Responsibilities
  • Prepare employment-related letters for staff, including role changes, annual salary increases, family-friendly changes, new starters, and leavers.
  • Manage the end-to-end maternity and paternity process, ensuring seamless support for our employees.
  • Process leavers and conduct exit interviews to gather valuable feedback.
  • Update and maintain employee personnel files and keep HR systems up-to-date.
  • Work closely with our payroll team to provide support to managers and employees for the Workday system.
  • Provide general and comprehensive administration support to HR Business Partners, Advisors, and Recruitment.
  • Support the onboarding of new employees, ensuring a smooth transition into the company.
  • Conduct Right to Work checks for new and existing employees, ensuring compliance with regulations.
  • Track and monitor various employee-related data, including fixed-term contractors, maternity, paternity, shared parental leave, probation, visas, and allowances.
  • Complete ad-hoc duties and projects as required, demonstrating flexibility and adaptability.
  • Follow all HR processes and ensure compliance with company policies and procedures.
Requirements
  • Prior experience in an HR administrative role, supporting a busy team and providing first-line advice to employees.
  • Excellent communication and writing skills, with the ability to articulate complex information in a clear and concise manner.
  • Discreet, professional, and well-presented, with a strong attention to detail and organizational skills.
  • Ability to use judgment and seek guidance with confidential issues, maintaining confidentiality at all times.
  • Great sense of humor, empathy, and work ethic, with a service-driven approach to delivering exceptional HR support.
  • Knowledge of MS Office, specifically Excel, Outlook, and Word, with experience with Workday preferable but not mandatory.
About Us

YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion, comprising a complete luxury retail ecosystem. We sell directly to customers globally through our own family of multi-brand online shops, NET-A-PORTER, MR PORTER, YOOX, and THE OUTNET. Our Online Flagship Stores Division partners with leading luxury brands to power their e-commerce destinations.

We have 4.3 million high-spending active customers globally, and as pioneers in bringing together technology and luxury, we satisfy the most discerning clientele with expertly curated products, personalized end-to-end service, the latest technology, and inspiring content, all shaped by 20 years of insights into the modern shopper.

Our Corporate division consists of departments including Legal, Finance, Marketing and Sales, Strategy, Human Resources, Central Services, and PR and Communications. We are now seeking a talented HR Shared Service Administrator to join our Global HR Team.

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