Area Supervisor

6 days ago

Glasgow, Glasgow City, United Kingdom M&S Full time
{"title": "Lead Area Supervisor", "description": "Key Responsibilities
  • Drive business growth and profitability through effective implementation of the retail plan and delivery of key performance indicators (KPIs).
  • Recruit, develop, and retain top talent within the customer assistant team, ensuring succession requirements are met.
  • Ensure a safe and compliant store environment, protecting customers, colleagues, and the M&S brand.
  • Deliver an exceptional customer experience by creating an inspirational, improved, and consistent visual customer journey in-store.
  • Drive sales and profitability through effective support of the retail plan and KPIs.
  • Embed business transformation plans and change initiatives, driving lasting commercial impact and results.
Requirements
  • Strong leadership and management skills, with the ability to inspire and motivate teams.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
  • Good understanding of commercial, visual, operational, and people processes and systems.
  • Ability to analyze data and insights to drive business decisions and improve customer experience.
  • Strong problem-solving and decision-making skills, with the ability to adapt to changing business needs.
About M&S

M&S is committed to an active Inclusion, Diversity, and Equal Opportunities Policy, which starts with our recruitment and selection process. We're looking for individuals who are passionate about delivering exceptional customer experiences and driving business growth.

", "lang_code": "en"}

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