Benefits and Money Advisor

2 days ago

Wellingborough, Northamptonshire, United Kingdom Interaction Recruitment Full time
Job Title: Benefits & Money Advisor

Location: Remote working - with customer visits that are mainly based in Wellingborough and surrounding villages, as and when required

Salary: £35,123.00 per annum + car allowance

The Vacancy

We are recruiting on behalf of our client for an experienced Benefits & Money Advisor to join their team. In this role, you will deliver a high-performing, customer-focused service for our clients' customers across all areas, ensuring the provision and development of good-quality advice and information on money and benefits, and other social welfare matters as appropriate.

About the Role
  • Help the association meet its corporate objectives by delivering a proactive and preventative customer-focused income management service.
  • Increasing benefit awareness and promoting benefit entitlements and a culture of payment amongst our customers, assisting in maximising customers' income levels.
  • Provide information, training, and advice to colleagues on welfare and benefit advice.
  • Assist in the improvement of services and assist in the development of policies and procedures.
  • Provide training to customers on benefits, money management, and budgeting skills, including their rights and responsibilities.
  • Manage a case load of complex cases relating to benefit appeals and representing them at hearings as appropriate.
  • Keep up to date with legislation and regulatory requirements.

This is an exciting opportunity for a skilled Benefits & Money Advisor to join our client's team and make a real difference in the lives of their customers.

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