Reception Services Coordinator

2 months ago


Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

Job Overview

The post holder will provide a high-quality reception service to patients attending outpatient clinics, maintaining an effective appointments system. Main duties will be to greet patients, arrange their further appointments as instructed by clinical staff, and handle a wide range of inquiries on a face-to-face basis and over the telephone.

Main Duties of the Job

Our ideal candidate will need excellent customer care skills to deal with all people in a pleasant, polite, and effective manner. Computer skills are required, and you should have a good standard of numeracy and literacy. You must be able to think through problems using your own initiative. Commitment to work as part of a departmental team is very important. The workload is busy and physical, and you will be expected to work with speed and accuracy at all times.

Working for Our Organisation

South Tees Hospitals NHS Foundation Trust offers novice leadership and improvement training to all new staff to the Trust. This training will help you develop your skills and knowledge to excel in your role.

Person Specification

Qualifications

  • GCSE in Maths and English or Functional Skills (level 2) equivalent experience

Knowledge and Skills

  • Excellent communication and interpersonal skills
  • Understanding of clerical processes

Disclosure and Barring Checks (DBS)

It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust and require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Equality, Diversity, and Inclusion

South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We welcome applications from all individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.



  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Receptionist to join our team at South Tees Hospitals NHS Foundation Trust.Main DutiesThe successful candidate will provide exceptional reception services to patients attending outpatient clinics, maintaining an effective appointments system and dealing with a wide range of enquiries on a...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Receptionist to join our team at South Tees Hospitals NHS Foundation Trust.Main DutiesThe successful candidate will provide exceptional reception services to patients attending outpatient clinics, maintaining an effective appointments system and dealing with a wide range of enquiries on a...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job Overview21 Hours*Previous Applicants need not apply*The post holder will provide a high-quality reception service to patients attending outpatient clinics, maintaining an effective appointments system. Main duties will be to greet patients and arrange their further appointments as instructed by clinical staff. You will be dealing with a wide range of...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job Overview21 Hours*Previous Applicants need not apply*The post holder will provide a high-quality reception service to patients attending outpatient clinics, maintaining an effective appointments system. Main duties will be to greet patients and arrange their further appointments as instructed by clinical staff. You will be dealing with a wide range of...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job OverviewWe are seeking a highly skilled and experienced Receptionist to join our team at South Tees Hospitals NHS Foundation Trust. The successful candidate will provide a high-quality reception service to patients attending outpatient clinics, maintaining an effective appointments system and ensuring a smooth patient experience.Main DutiesProvide a warm...


  • Middlesbrough, Middlesbrough, United Kingdom Crossfell Health Centre Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our reception team at Crossfell Health Centre, a busy family surgery in Middlesbrough. As a key player on the front line, you will be responsible for providing exceptional customer service to our patients, both face-to-face and via the telephone.Main Duties of the JobThe successful...

  • Reception Team Member

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Crossfell Health Centre Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our reception team at Crossfell Health Centre. As a key player on the front line, you will be responsible for providing exceptional customer service to our patients, both face-to-face and via the telephone.Main Duties of the JobThe successful candidate will be responsible...


  • Middlesbrough, Middlesbrough, United Kingdom Crossfell Health Centre Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our reception team at Crossfell Health Centre. As a key player on the front line, you will be responsible for providing exceptional customer service to our patients, both face-to-face and via the telephone.Main Duties of the JobThe successful candidate will be responsible for...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our Clerical Team within the Rehabilitation Department. As a Reception and Administrative Coordinator, you will provide exceptional support to our team, ensuring the smooth operation of our outpatient appointment service.Key Responsibilities:Provide reception and clerical support...


  • Middlesbrough, Middlesbrough, United Kingdom Resource Management Solutions Full time

    Job Title: AdministratorJob Summary: We are seeking an experienced and proactive Administrator to join our client's fast-paced logistics team in a dynamic environment.About the Role:Support the logistics operations through a variety of administrative tasks, including taking calls from clients and contractors, managing their requirements, and updating records...


  • Middlesbrough, Middlesbrough, United Kingdom Resource Management Solutions Full time

    Job Title: AdministratorJob Summary: We are seeking an experienced and proactive Administrator to join our client's fast-paced logistics team in a leading specialist in the logistics industry.About the Role:Support the logistics operations through a variety of administrative tasks, including taking calls from clients and contractors, managing their...


  • Middlesbrough, Middlesbrough, United Kingdom Lynn Bennett Resourcing Full time

    We are seeking a highly skilled HR Support Specialist to join our team at Lynn Bennett Resourcing. As an HR Support Specialist, you will be responsible for supporting the Head of HR with a range of activities from hire to retire. This includes setting up new starters on the HR System, processing leaver information, and collating overtime and Toil sheets for...


  • Middlesbrough, Middlesbrough, United Kingdom Hays PLC Full time

    School Catering Supervisor OpportunityWe are seeking a dedicated and experienced School Catering Supervisor to join our team at a school in Middlesbrough.Key Responsibilities:Oversee the daily operations of the school kitchen, ensuring the preparation and serving of nutritious meals to students and staff.Supervise and coordinate the activities of the...


  • Middlesbrough, Middlesbrough, United Kingdom Hays PLC Full time

    School Catering Supervisor OpportunityWe are seeking a dedicated and experienced School Catering Supervisor to join our team at a school in Middlesbrough.Key Responsibilities:Oversee the daily operations of the school kitchen, ensuring the preparation and serving of nutritious meals to students and staff.Supervise and coordinate the activities of the...


  • Middlesbrough, Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Job SummaryThis role involves providing administrative support to the theatre complex, including PACU, theatre reception, and other departments.Main DutiesThe successful candidate will be responsible for general administration, answering telephone calls, responding to emails, scanning documents, and liaising with secretaries.They will also be required to...


  • Middlesbrough, Middlesbrough, United Kingdom Resource Management Solutions Full time

    Job Title: AdministratorAbout the Role:We are seeking an experienced and proactive Administrator to join our client's fast-paced logistics team in a dynamic environment. As an Administrator, you'll be responsible for supporting the logistics operations through a variety of administrative tasks.Key Responsibilities:Taking calls from clients and contractors...


  • Middlesbrough, Middlesbrough, United Kingdom Countrywide Mortgage Services Full time

    Mortgage Services Sales DirectorAn exceptional opportunity has emerged for an experienced Area Mortgage Manager to lead our team of Mortgage Advisors to excellence.You'll guide a team of Mortgage & Protection Consultants across multiple successful Bridgfords Branches, recruiting, managing, and mentoring them to achieve sales targets.Financially rewarded...


  • Middlesbrough, Middlesbrough, United Kingdom Countrywide Mortgage Services Full time

    Mortgage Services Sales DirectorCountrywide Mortgage Services is seeking an exceptional Area Mortgage Manager to lead our team of Mortgage Advisors across multiple branches.As the Mortgage Manager, you'll be responsible for guiding the existing team to excellence while expanding the team further. You'll recruit, manage, and mentor a team of Mortgage &...


  • Middlesbrough, Middlesbrough, United Kingdom Countrywide Mortgage Services Full time

    Mortgage Services Sales Manager OpportunityWe are seeking an experienced Area Mortgage Manager to lead our team of Mortgage Advisors across multiple branches in the North East region.As the successful candidate, you will be responsible for guiding and developing a team of Mortgage & Protection Consultants, driving sales performance and delivering exceptional...


  • Middlesbrough, Middlesbrough, United Kingdom Countrywide Mortgage Services Full time

    Mortgage Services Leadership PositionCountrywide Mortgage Services is seeking an experienced Area Mortgage Manager to lead our team of Mortgage Advisors across multiple branches.As the successful candidate, you will be responsible for guiding the existing team to excellence while expanding the team further.You will recruit, manage, and mentor a team of...