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Reception Team Member

1 month ago

Middlesbrough, Middlesbrough, United Kingdom Crossfell Health Centre Full time

Job Summary

We are seeking a highly skilled and motivated individual to join our reception team at Crossfell Health Centre. As a key player on the front line, you will be responsible for providing exceptional customer service to our patients, both face-to-face and via the telephone.

Main Duties of the Job

The successful candidate will be responsible for:

  • Providing high-quality customer service to patients and staff
  • Managing appointments, prescription requests, and general administrative tasks
  • Working efficiently in a fast-paced environment and multitasking with ease
  • Utilizing strong IT skills, including SystmOne, and call handling experience

About Us

Crossfell Health Centre is a busy family surgery in Middlesbrough, serving approximately 9,000 patients. Our team comprises of 3 GP Partners, 5 Salaried GPs, an experienced nursing team, and over 25 skilled administrative staff.

Person Specification

The ideal candidate will have:

  • At least 1 year of experience working in General Practice
  • Excellent communication skills and a friendly, understanding approach
  • Strong IT skills, including SystmOne, and call handling experience

We offer a competitive rate of pay, negotiable depending on experience, and a generous holiday allowance. If you are passionate about patient care and would like to work on the frontline of the NHS, we encourage you to apply today.