IT Support Specialist

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom RedRock Resourcing Full time

IT Support Specialist - Milton Keynes

RedRock Resourcing is seeking an IT Support Specialist to join its growing team in Milton Keynes. The successful candidate will be responsible for the installation and support of all technical platforms, Operating Systems, Authentication Systems, and associated products delivered internally.

The IT Support Specialist will work alongside specialists within the Team, taking responsibility for all aspects of IT support. Suitable candidates will have circa 3 years of experience in a similar role, with a strong background in Windows Server Platform System Administration, Microsoft Intune Management & Administration, and Microsoft Remote Desktop Services (RDS).

Key responsibilities include:

  • Providing first and second-level support for IT systems and applications
  • Collaborating with the Technical Services Manager to develop and implement IT strategies
  • Ensuring the smooth operation of IT systems and infrastructure
  • Identifying and resolving technical issues in a timely and efficient manner

Desirable skills include experience of Virtualisation Technologies (including Hyper-V), Networking Concepts, Topologies, and Maintenance, with a focus on Cisco technologies. Any exposure to Microsoft Azure Active Directory Administration, Ivanti Security Essentials (Patch Management), BeyondTrust Privileged Access Management, Mimecast E-Mail Security Management, Basic SQL Server administration, Windows Failover Cluster Management, Windows PowerShell Administration / Scripting skills, Knowledge of Cyber Essentials Plus (CE+) compliance, Knowledge of ITIL Foundation principles and application, and Knowledge of ISO27001, ISO27018, and ISO9001 Certification would be beneficial.

Please send your CV for a full job description and an informal chat. This is a great opportunity to join a market leader and work with a talented team of professionals.



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