Sales and Customer Service Ambassador

2 days ago


Ipswich, Suffolk, United Kingdom BMW Group Retail Full time

As a Sales and Customer Service Ambassador for BMW Group Retail, you will be responsible for driving sales growth and delivering exceptional customer experiences.

The Level 4 Sales Executive Development Programme is a 15-18 month programme that focuses on the core skills required to be successful in a retail sales environment. You will have the opportunity to work with one of the world's most prestigious car manufacturers and develop your skills in a supportive and dynamic team.

You will be based at your local BMW/MINI Retailer and will attend the BMW Group Academy in Berkshire for off-the-job training. This will include a blend of face-to-face and digital learning, concluding with a national sales Level 4 qualification and the BMW/MINI Sales certification.

Key Responsibilities:
  • Becoming a true ambassador of the sales process, driving forwards all new and used car enquiry leads.
  • Building a rapport with customers to convert appointments into sales and ensuring all leads are maximised.
  • Dealing with enquiries over the phone and in person, attending product launches and other events.

The estimated salary for this role is around £25,000-£30,000 per annum, depending on location and experience.



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