Centre Administrator

3 days ago


Inverness, Highland, United Kingdom Scottish Prison Service Full time
Job Purpose

The purpose of this role is to provide administrative support to the Links Centre team within the Offender Outcomes department. The successful candidate will be responsible for carrying out various administrative duties, including compiling daily lists, photocopying, filing, and minute-taking, as well as dealing with internal and external telephone calls.

Responsibilities
  1. Carry out administrative duties, including compiling daily lists, photocopying, filing, and minute-taking.
  2. Deal with internal and external telephone calls, including booking Teams meetings, video courts, and agent's video appointments.
  3. Provide relief cover for HDC Admin and maintain competence in this role to fulfill this task effectively.
  4. Provide relief cover for Casework (ICM) & My Compass Assessment Admin and maintain competence in these roles to fulfill these tasks effectively.
  5. Responsible for maintenance and issue of Domestic stock to Links Centre & Regimes areas.
  6. Follow guidance of the SPS wages policy for the weekly administration and allocation of work parties on PR2/SharePoint for paying prisoner wages.
  7. Provide ad hoc assistance to the Casework Manager across the establishment and other team members as and when required, commensurate with role and level within the organisation.
  8. Collation, management, and dissemination of associated records in line with SPS, Government, and Legislative Data Protection and records management requirements.
Person Specification

SPS recruitment and selection practice is based on the fundamentals of our Competencies for Success Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are eight, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on those identified as key to role.

Qualification Requirements

Minimum of 2 National 5 or equivalent qualifications including English and Mathematics or relevant experience gained in a similar role/environment.

Knowledge, Skills, and Experience Requirements
  1. Experience of carrying out administrative duties, such as answering telephones, filing, and input of data.
  2. Competent and experienced in the use of Microsoft Word, Excel, and Outlook.
  3. Experience of understanding and following policy and procedures.
Behaviour Requirements
  1. Listen & Communicate
  2. Plan & Organise
  3. Relationships & Collaboration


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