Customer Experience Director

5 days ago


Salisbury, Wiltshire, United Kingdom Greggs Plc Full time
Greggs Customer Service Lead

We are seeking a highly motivated and experienced individual to join our team as a Customer Service Lead. As a Customer Service Lead, you will play a crucial role in delivering exceptional customer service and ensuring that our customers have a brilliant experience when shopping with us.

You will be responsible for leading and motivating your team to deliver fast and friendly service to our customers, while also maintaining excellent standards of the shop. This includes driving high performance through recruitment, training, and development, as well as ensuring that our customers have a seamless and enjoyable shopping experience.

A competitive salary of £40,000 - £50,000 per annum, plus commission, will be offered to the successful candidate. In addition, you will receive colleague discount, free hot drinks, paid breaks, holiday entitlement, and other benefits.

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