Customer Experience Expert

2 days ago


Salisbury, Wiltshire, United Kingdom John Lewis Partnership Full time

At Waitrose & Partners, we pride ourselves on providing an exceptional shopping experience for our customers. As a Retail Business Development Professional, you will play a critical role in helping us achieve this goal.

About the Role

This is an exciting opportunity to join a forward-thinking company that values its employees and strives to deliver outstanding customer service. You will be part of a close-knit team that is passionate about providing an exceptional shopping experience for our customers.

As a Retail Business Development Professional, you will be responsible for:

  • Identifying opportunities to improve the customer experience and developing initiatives to implement these improvements
  • Working closely with store managers and colleagues to ensure that our customers receive exceptional service and support
  • Conducting market research and analyzing data to inform business decisions and drive growth

We are looking for someone who is passionate about retail business development and has a strong understanding of what drives customer satisfaction. If you have a positive attitude, excellent communication skills, and a commitment to delivering high-quality service, we would love to hear from you.

Estimated Salary: £28,000 - £35,000 per year

Benefits: Competitive salary, generous pension scheme, employee discounts, and opportunities for career development and progression.

Others: We offer a dynamic and supportive work environment, where you can grow your career and develop new skills.



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