Team Leader
3 weeks ago
Location: Various locations in the UK and Ireland
About the Role:
We are seeking an experienced Team Leader - Customer Experience to join our team. As a key member of our store management team, you will be responsible for leading a team of staff to deliver exceptional customer service and high-quality food products. You will also be responsible for managing customer complaints, improving customer satisfaction, and maintaining a positive and welcoming store environment.
Salary: £32,000 - £42,000 per annum depending on experience
About You:
To be successful in this role, you will need to have previous experience as a Supervisor or Line Manager in a fast-paced retail environment. You should also have excellent leadership and communication skills, with the ability to motivate and develop a team of staff. In addition, you will need to have a passion for delivering excellent customer service and a commitment to maintaining high standards of quality and safety.
What We Offer:
In return for your hard work and dedication, we offer a competitive salary, generous holiday entitlement, and opportunities for career development and progression. You will also receive discounts on our products, free hot drinks, and access to our confidential employee assistance helpline.
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