Client Relationship Manager
3 days ago
About the Role:
The Client Relationship Manager - Retail and Manufacturing will be responsible for developing and implementing strategies to enhance client satisfaction and retention. This includes collaborating with other departments to ensure a seamless and efficient client experience. Additionally, the successful candidate will monitor and manage key performance indicators (KPIs) to measure the success of the client services department. You will also stay up-to-date with industry trends and best practices, and implement new strategies to improve the overall client experience.
Responsibilities:
- Develop and implement strategies to enhance client satisfaction and retention.
- Build and maintain strong relationships with clients.
- Lead and motivate a team of client services representatives.
- Collaborate with other departments to ensure a seamless and efficient client experience.
- Monitor and manage key performance indicators (KPIs).
Requirements:
We are seeking a highly experienced and dynamic individual with a proven track record of successfully managing and developing a team. The ideal candidate will have a minimum of 5 years of experience in a client services or customer success role, with at least 2 years in a management or leadership position. A Bachelor's degree in business, marketing, or a related field is also required. Strong communication, interpersonal, and problem-solving skills are essential for this role. Excellent organizational and time-management abilities are also necessary. Knowledge of CRM software and experience in data analysis are desirable. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our estimated salary range is £60,000 - £80,000 per annum, depending on experience.
-
Client Relationship Director
4 days ago
Camberley, Surrey, United Kingdom FluidOne Full timeJob Title: Client Relationship DirectorJob OverviewAs a Client Relationship Director at FluidOne, you will play a key role in building and maintaining strong relationships with our clients. You will be responsible for managing a portfolio of clients, providing exceptional customer service, and identifying new business opportunities.Key ResponsibilitiesThe...
-
Client Relationship Specialist
5 days ago
Camberley, Surrey, United Kingdom FluidOne Full timeJob SummaryWe are seeking an experienced Account Strategy Manager to join our dynamic team. As a Client Relationship Specialist, you will be responsible for organizing and tracking client review meetings, creating and managing client IT roadmaps, and ensuring that actions are completed on time and to a high quality.The successful candidate will have a proven...
-
Client Relationship Specialist
4 weeks ago
Camberley, Surrey, United Kingdom Dynamo Full timeKey Responsibilities of a Client Relationship SpecialistContact and manage potential clients through various channels, including our existing CRM systemsContact and qualify leads through phone calls, emails, and other communication methodsUpdate a database of leads and prospects for future referenceCollaborate with sales to assist with effective lead...
-
Client Relationship Mortgage Associate
1 day ago
Camberley, Surrey, United Kingdom Dynamo Full timeAt Dynamo, we are committed to providing exceptional service to our clients and partners. As a Trainee Mortgage Advisor, you will play a crucial role in achieving this goal by building and maintaining strong relationships with clients and driving business growth.About the RoleBuild and develop relationships with clients to drive business growth and achieve...
-
Client Relationship Specialist
1 week ago
Camberley, Surrey, United Kingdom Dynamo Full timeKey ResponsibilitiesContact and manage potential clients through various channels, including CRM systems and other required methods.Contact and qualify leads through phone calls, emails, and other communication methods.Update a database of leads and prospects for future reference.Collaborate with sales to assist with effective lead generation.Provide...
-
Commercial Relationship Builder
5 days ago
Camberley, Surrey, United Kingdom Howden Group Full timeAbout UsHowden Group is a leading global insurance group managing $38bn of premiums for clients. We have a rich history dating back to 1994, when we started as three people and a dog. Today, we have 17,000 employees across the globe, and we're committed to providing reasonable accommodations to ensure our positions align well with your needs.Job...
-
Senior Client Manager
3 weeks ago
Camberley, Surrey, United Kingdom Knightway Associates Full timeAt Knightway Associates, we are seeking a highly experienced Client Manager to join our growing team in Camberley, Surrey.This is an excellent opportunity for a Chartered Accountancy professional to take on a senior role and lead a diverse portfolio of client accounts across various industries.The ideal candidate will have a minimum of 2 years post-qualified...
-
Client Account Manager – Team Lead
7 days ago
Camberley, Surrey, United Kingdom FluidOne Full timeJob Title: Client Account Manager – Team LeadJob Summary: We are seeking an experienced Client Account Manager to join our team as a Team Lead. As a Client Account Manager, you will be responsible for managing a portfolio of clients, building strong relationships, and delivering exceptional customer service.Key Responsibilities:Manage a portfolio of...
-
Client Manager
4 weeks ago
Camberley, UK, Surrey, United Kingdom MATCHUP Full timeOur client is currently recruiting a Client Protection Manager to join their growing operations team. Job Description:Client Protection Managers are responsible for the running of a portfolio of sites. They are the face of the company for both officers and clients, making operationally critical decisions daily.This is a role for someone who likes variety and...
-
Director of Client Experience
3 days ago
Camberley, Surrey, United Kingdom Career Trails Full timeCareer Trails is a dynamic and forward-thinking company seeking an experienced Director of Client Experience. This role is responsible for overseeing all aspects of our client services for a major retail client. We are looking for someone with strong leadership skills, excellent communication abilities, and experience in managing teams.About the Role:The...
-
Senior Client Liaison
4 weeks ago
Camberley, Surrey, United Kingdom Stewart & Co., Chartered Accountants Full timeJob Summary:As a Client Manager at Stewart & Co., Chartered Accountants & Business Advisors, you will be responsible for delivering exceptional client service and support. This role requires strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.The successful candidate will have a strong...
-
Client Success Associate
4 weeks ago
Camberley, Surrey, United Kingdom Dynamo Full timeClient Success AssociateWe are seeking a skilled and customer-focused individual to join our Mortgage processing team at Dynamo, a telephone-based mortgage and insurance broker assisting customers across the UK. As a Client Success Associate, you will play a key role in generating opportunities for mortgage consultants, managing inbound lead flow and...
-
Business Relationship Coordinator
7 days ago
Camberley, Surrey, United Kingdom Alliance One Full timeJob Title:Becoming a Business Relationship Coordinator at Alliance One International means you will be responsible for verifying orders and ensuring data accuracy. You will work with customers across the globe, utilizing industry software like SAP to manage customer accounts and data. As a key member of our team, you will also communicate with customers via...
-
B2B Client Acquisition Specialist
5 days ago
Camberley, Surrey, United Kingdom Howden Group Full timeAbout the CompanyHowden Group is a leading global insurance group with a rich history dating back to 1994. We manage $38bn of premiums for clients and have 17,000 employees across the globe. Our commitment to providing reasonable accommodations ensures that our positions align well with your needs.Job OverviewThis role involves building and maintaining...
-
Private Client Tax Advisor
7 days ago
Camberley, Surrey, United Kingdom Clark Wood - Tax Recruitment Full timeJob SummaryEstablished national accounting firm seeks an experienced Tax Senior to join their Camberley office, providing exceptional tax services to clients and contributing to the growth of their Tax department.About the RoleThis Tax Senior position is perfect for those looking to leverage their expertise in private client taxation, supporting partners on...
-
Client Account Manager – Team Lead
4 weeks ago
Camberley, UK, Surrey, United Kingdom FluidOne Full timeCompany Overview Established in 2006, FluidOne is an award-winning provider of Connected Cloud solutions with a £109m turnover at March 2024 and one of the consistently highest Net Promoter Scores (NPS) in the industry, securing 87 for January 2024. Underlying its services is FluidOne’s national fibre network, Platform One, which is the most connected...
-
Account Relationship Coordinator
3 weeks ago
Camberley, Surrey, United Kingdom Robert Walters UK Full timeSupporting Key AccountsYou will be a key player in ensuring our clients have a smooth experience with us. From handling inquiries to coordinating with other teams, you will help ensure everything runs smoothly for our accounts.Key ResponsibilitiesCommunicate with key account contacts via Teams.Deliver excellent customer service by solving issues...
-
Trainee Lending Advisor
1 day ago
Camberley, Surrey, United Kingdom Dynamo Full timeWe are seeking a skilled Trainee Mortgage Advisor to join our team at Dynamo. As a key member of our Client Relations department, you will play a vital role in delivering exceptional customer service and growing our business.Job DescriptionDevelop and maintain strong relationships with clients to drive business growth and achieve targets.Qualify leads and...
-
Caregiver Position in a Client's Home
4 weeks ago
Camberley, Surrey, United Kingdom Home Instead Full timeJob Description Key Responsibilities Provide personal care (e.g., assistance with bathing, dressing, grooming) Administer or assist with medication in line with the care plan Prepare nutritious meals and assist with feeding if required Offer companionship and emotional support Assist with household...
-
Accounting Manager
1 month ago
Camberley, Surrey, United Kingdom Stewart & Co Accountants Full timeJob Title: Client Manager About the Role: As a Client Manager at Stewart & Co Accountants, you will be responsible for maintaining a portfolio of client accounts across various industries. Your key responsibilities will include requesting client records, reviewing junior team members' work, issuing draft accounts, finalizing and billing processes, and...