Client Relationship Specialist
1 day ago
- Contact and manage potential clients through various channels, including CRM systems and other required methods.
- Contact and qualify leads through phone calls, emails, and other communication methods.
- Update a database of leads and prospects for future reference.
- Collaborate with sales to assist with effective lead generation.
- Provide exceptional customer service to clients.
- Manage and prioritise multiple tasks and projects to meet deadlines.
- Ability to work across other business departments and assist with other tasks as required.
- A strong relationship-building and customer service mindset.
- Ability to use initiative and solve problems quickly and efficiently.
- Outstanding written and verbal communication skills at all levels.
- Proficiency in MS Office, Excel, and Outlook.
This is an exciting opportunity to join Dynamo's Mortgage Processing team as a Client Relationship Specialist. The role involves managing client relationships, generating opportunities for mortgage consultants, and providing exceptional post-sale support.
About DynamoDynamo is part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. With a network of nearly 1200 branches nationwide, we offer a range of consumer and corporate services, including residential sales and lettings, new homes, mortgage services, conveyancing, EPC provision, surveying, and more.
What We Offer- A competitive basic salary of £24,000, dependent on qualifications.
- An up to 10% discretionary bonus, annual.
- 23 days annual leave from day 1, plus bank holidays, rising to 28 days with length of service.
- Company sick pay, after probation.
- Aviva Digicare+, including annual health check-ups, remote NHS GP access, and nutritional and mental health services.
- Perks at Work – Discounts on products and services, including electrical and travel.
- Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
- Nuffield Gym discount – 20% off memberships at Nuffield Health & Fitness clubs across the UK.
- Company Pension and Day 1 Life assurance for all colleagues.
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