Sales Internet Lead Manager

1 week ago


London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full time
Job Title: Sales Internet Lead Manager

About the Company:

Maplecrest Ford Lincoln of Union is a leading automotive dealership committed to providing exceptional customer service and driving sales growth. We are seeking a skilled Sales Internet Lead Manager to join our team and help us achieve our goals.

Key Responsibilities:

  • Create, maintain, and measure business development processes to drive sales growth
  • Manage a group of customer service representatives in a call center environment
  • Develop and maintain new hire and interview processes for all BDC reps/appointment coordinators
  • Cultivate engaged, intelligent, and consistent staff
  • Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
  • Contribute to high scores for the manufacturer's customer satisfaction index (CSI)

Benefits:

  • Paid training and development opportunities
  • Health, dental, vision, life, disability insurance
  • Competitive salary range: $60,000 - $100,000 per year


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