Sales Internet Lead Manager
1 week ago
About the Company:
Maplecrest Ford Lincoln of Union is a leading automotive dealership committed to providing exceptional customer service and driving sales growth. We are seeking a skilled Sales Internet Lead Manager to join our team and help us achieve our goals.
Key Responsibilities:
- Create, maintain, and measure business development processes to drive sales growth
- Manage a group of customer service representatives in a call center environment
- Develop and maintain new hire and interview processes for all BDC reps/appointment coordinators
- Cultivate engaged, intelligent, and consistent staff
- Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
- Contribute to high scores for the manufacturer's customer satisfaction index (CSI)
Benefits:
- Paid training and development opportunities
- Health, dental, vision, life, disability insurance
- Competitive salary range: $60,000 - $100,000 per year
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