Level 2 Network Troubleshooter
3 weeks ago
We are a modern internet provider that offers residential Wi-Fi, broadband, and home phone services. Our mission is to provide reliable and fast internet connectivity to UK households.
Our Vision:We aim to become the leading internet service provider in the UK by offering innovative solutions and exceptional customer experiences.
Key Responsibilities:- Investigate potential issues at the CPE level or Network Level (Access network or Core / Authentication)
- Answer any questions that come up along the way
- At least 3 years of experience in working within Network Engineering skilled in Routers, Wi-Fi, Switches and Firewalls
- Technical understanding of residential Wi-Fi & Networks, including IPv6, Wi-Fi 5/6/6e/7, Wi-Fi Radios/Channels and FTTC/FTTP/Coaxial networks
- A competitive salary of £45,000 - £55,000 per year
- Up to 10% Annual Bonus based on agreed metrics
- Flexibility with the ability to work remotely up to three days a week
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