Retail Store Operations Manager

1 day ago


Canterbury, Kent, United Kingdom Bubble CiTea Full time
Job Title

Retail Store Operations Manager

About Us

BUBBLE CITEA is a renowned bubble tea brand committed to delivering high-quality drinks, exceptional customer service, cleanliness, and hygiene. We prioritize our employees' growth and development, providing opportunities for career advancement and promotion.

About the Job

We are seeking an experienced Retail Store Operations Manager to oversee store operations, ensure efficiency, and drive sales. Key responsibilities include:

  • Customer Service: Delivering exceptional customer experiences, maintaining high levels of satisfaction.
  • Store Operations: Managing shop operations, ensuring efficiency and profitability in daily operations.
  • Human Resources: Conducting HR duties, including recruiting, hiring, training, and performance management.
  • Administration: Undertaking store administration tasks, setting sales quotas, managing financial reports, and protecting employees and customers.

The ideal candidate will have 1-2 years' experience in a managerial role in the fast-paced food/beverage industry, with strong leadership and customer management abilities. Flexible working hours, including evenings and weekends, are required.

What We Offer

We provide numerous career progression opportunities, a staff discount scheme on our delicious bubble tea drinks, and thorough training to ensure a smooth transition into the team. Estimated Salary: $45,000 - $60,000 per year.



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