Restaurant Service Director

3 days ago


Dover, Kent, United Kingdom Bally's Corporation Full time
Job Summary

We are seeking a skilled Restaurant Service Director to oversee the daily operations of our restaurant at Bally's Corporation.

About the Role

This key leadership position is responsible for ensuring exceptional customer service, efficient operations, and effective staff management.

Main Responsibilities
  • Customer Service: Deliver outstanding customer experiences through prompt, attentive service, and genuine hospitality.
  • Operations Management: Coordinate table settings, meal preparation, and serving procedures to ensure seamless service delivery.
  • Staff Management: Supervise and train staff, focusing on exceptional customer service, teamwork, and communication skills.
  • Inventory Control: Monitor inventory levels, order supplies, and maintain par levels to minimize waste and optimize profitability.
  • Cash Handling: Process transactions accurately, handle cash, credit card payments, and operate point-of-sale systems with precision.
Requirements
  • Experience: Minimum 2 years of experience in a restaurant service manager or similar role.
  • Education: High school diploma or equivalent required.
  • Skills: Excellent communication, leadership, and problem-solving skills.
  • Languages: English proficiency essential.
  • Availability: Willingness to work flexible shifts, including weekends and holidays.

Estimated Salary: $40,000 - $55,000 per annum, depending on experience and qualifications.



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