Information Compliance Officer

2 months ago

Coventry, Coventry, United Kingdom Severn Trent Full time

About Us

Severn Trent is a leading water and waste water company that operates in the UK. We are committed to delivering high-quality services to our customers while ensuring compliance with regulatory requirements.

Job Summary

We are seeking an experienced Information Compliance Officer to join our compliance team. The successful candidate will be responsible for ensuring that our business operations are in compliance with environmental regulations and that we provide high-quality responses to customer inquiries.

Key Responsibilities

  • Build and maintain relationships with stakeholders, including business leads and senior management, to ensure a consistent and high-quality approach to compliance.
  • Lead and manage the end-to-end process for responding to customer inquiries, ensuring a customer-centric approach and working with senior stakeholders to craft the narrative for all customer responses.
  • Identify and deliver opportunities to enhance the process, streamlining business engagement and customer response processes with a focus on autonomy and ownership across different business areas.
  • Provide regular reports to senior management and the executive committee to highlight trends and opportunities for improvement.

Requirements

We are looking for a highly motivated and experienced individual with a strong understanding of environmental regulations and a proven track record of delivering high-quality results. The ideal candidate will have excellent communication and stakeholder management skills, as well as the ability to analyze data and present findings.

What We Offer

Severn Trent offers a competitive salary and benefits package, including a range of training and development opportunities. We are committed to creating a positive and inclusive work environment that values diversity and promotes employee engagement.

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