Information Compliance Officer

1 week ago

Coventry, Coventry, United Kingdom Severn Trent Full time

About the Role

We are seeking an experienced Information Compliance Officer to join our compliance team, located within our General Counsel directorate. This role provides an exciting opportunity to learn more about our business operations in an area that we know matters most to our customers and is also of significant interest to the media.

Key Responsibilities

  • Build a strong stakeholder network with Business Leads, Strategic Leads and Severn Trent Executive Committee (STEC) to ensure a consistent and high quality standard approach is applied across all business areas and to ensure we fulfil our regulatory requirements on time.
  • Lead and manage the end-to-end process, ensuring a customer centric approach is applied throughout and work with senior stakeholders to craft the narrative for all customer responses.
  • Identify and deliver opportunities to further enhance the process, streamlining the business engagement and customer response process with a focus on autonomy and ownership across different business areas.
  • Provide monthly reports to Senior Management and STEC to highlight trends and opportunities for improvement.
  • A sense of teamwork, gained through working alongside and supporting colleagues from all levels across the organisation.

Requirements

  • A knowledge of water or utilities Regulations along with the ability to analyse data and then produce and present its findings.
  • The capability of building effective stakeholder relationships and a real willingness to learn.

What We Offer

  • A salary of £, - £,.
  • days holiday + bank holidays (and the ability to buy/ sell up to days per year).
  • Annual bonus scheme (of up to £, per annum based on company performance).
  • Leading pension scheme – we will double your contribution (up to % when you contribute ;
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate.
  • Dedicated training and development with our 'Academy'.
  • Electric vehicle scheme and retail offers.
  • Family friendly policies.
  • Two volunteering days per year.

About Us

At Severn Trent, you'll be joining a culture that cares, one that works together to achieve, grow, and develop. And when it comes to our employee engagement scores – they're some of the highest of energy and utility companies globally, and we believe that is down to our wonderful culture, created by our wonderful people.

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