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Care Manager

1 month ago

Lowestoft, Suffolk, United Kingdom Saivan Care Full time
Care-at-Home Manager

At Saivan Care Services LTD, we are seeking a highly skilled and experienced Care-at-Home Manager to lead our care operations and ensure the highest quality of care for our service users.

Main Responsibilities:
  1. To oversee the efficient running of our care homes and ensure compliance with CQC regulatory requirements, Fundamental Standards, and other applicable legislation.
  2. To assess, plan, and provide for the needs of our service users through the care planning system and ensure all staff are working to the agreed care plan.
  3. To deliver high-quality support to service users with complex Learning Disabilities, ensuring each service is safe, effective, caring, and responsive to their needs.
  4. To manage and monitor staff, ensuring effective utilization of resources to provide good-quality, safe, and effective services.
  5. To ensure all statutory, regulatory, and company policy requirements are monitored, communicated, managed, and achieved.
  6. To implement and monitor safeguarding policies and report any concerns accordingly.
  7. To represent the company in a professional manner at all times, on the telephone, face-to-face, or in written communication.
  8. To maintain confidentiality at all times, as per GDPR policy, and carry out the company's Confidentiality Policy.
  9. To monitor the service in the field to ensure it meets the quality targets of the company, contractual requirements of the commissioners, and maintains fundamental standards as laid by CQC.
  10. To be responsible for the total management of the homes and client care delivery to the highest quality.
  11. To ensure staff training needs are met.
Residents Care:
  1. To have overall responsibility for all client care within the organization.
  2. To ensure an effective process is in place to respond to, resolve, and evaluate complaints to ensure the organization learns from any expressed dissatisfaction.
  3. To audit the Quality & Performance to identify underperforming areas and areas of further development and improvement.
Communication:
  1. To ensure effective internal communications with the Directors, CEO, and care workers.
Financial Management:
  1. To be responsible for managing the operational budget for all care projects and related development activities.
  2. To provide monthly information to enable the creation of financial results and forecasts for all care operations.
  3. To monitor all care operations using workforce software and attend training and updates where necessary.
Requirements:
  1. Previous experience in a Care Manager role is essential.
  2. Thorough understanding of CQC regulations.
  3. Experience of working with Vulnerable adults.
  4. A NVQ Level 5 in Health & Social Care is essential.
  5. In-depth knowledge and experience of working with individuals living with Learning Disability, Mental Health, Dementia, including knowledge of MCA, DoLS applications, and safeguarding policies.
Benefits:
  1. Ongoing training and opportunity for professional development.
  2. Enrolment in the company pension scheme.
  3. On-site parking.

All successful candidates will be subject to screening, including an enhanced DBS check, and be able to provide at least 2 employment references, including their most recent employer. All employees will be expected to adhere to company policies, including Safeguarding.