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Customer Service Specialist

3 months ago

Maidstone, Kent, United Kingdom beBee Professionals Full time £20,000 - £25,000

We are seeking a Customer Service Specialist to join our retail team in Maidstone, United Kingdom. As a Customer Service Specialist, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.

Key Responsibilities:

  • Provide exceptional customer service and assist customers with product selection.
  • Operate the cash register and handle transactions accurately.
  • Maintain the store's visual presentation and stock levels to ensure a positive customer experience.
  • Assist with stock replenishment and inventory checks to ensure efficient store operations.
  • Meet or exceed sales targets set by the store management.

Requirements:

  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
  • Friendly, approachable, and customer-oriented attitude to provide exceptional customer service.
  • Flexibility to work weekends, evenings, and holidays to meet business needs.
  • Basic IT skills for till and stock management systems to efficiently manage store operations.

Benefits:

  • Competitive hourly wage and sales incentives to recognize and reward outstanding performance.
  • Employee discounts on store products to enhance the shopping experience.
  • Training and development opportunities to grow within the company and develop new skills.
  • Friendly and supportive team environment to foster collaboration and teamwork.
  • Flexible working hours to accommodate individual needs and preferences.