Insurance Customer Service Specialist

4 days ago


Maidstone, Kent, United Kingdom KHR - Recruitment Specialists Full time

Job Summary: Insurance Customer Service Specialist

We are looking for an experienced Insurance Customer Service Specialist to join our team at KHR - Recruitment Specialists. As a key member of our organization, you will be responsible for providing exceptional customer service to clients, responding to inquiries, and resolving issues in a timely and professional manner.

Responsibilities:

  • Respond to client inquiries via phone, email, or chat, providing accurate information and resolving issues.
  • Analyze and resolve complex customer complaints, escalating issues as necessary.
  • Maintain accurate records and reports, including customer interactions and issue resolutions.

Requirements:

  • A minimum of 2 years of customer service experience, preferably in the insurance industry.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

Salary: £30,000 - £42,000 per annum, depending on experience.

About Us: KHR - Recruitment Specialists is a reputable recruitment agency providing expert staffing solutions to various industries. We value our employees and offer a dynamic work environment, competitive salary, and opportunities for growth and development.



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