Customer Service and Administration Specialist

4 days ago


Maidstone, Kent, United Kingdom Kent Training & Apprenticeships Full time
Job Description:
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Kent Training & Apprenticeships is seeking an exceptional individual to fill the role of Customer Service and Administration Specialist. This exciting opportunity allows you to develop your skills in customer service, administration, and sales support. As a key member of our team, you will provide outstanding customer experiences, administer day-to-day tasks efficiently, and contribute to the growth of our business.

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About the Role:

  • ">
  • Deliver exceptional customer service via various communication channels">
  • Discuss and understand client needs to provide tailored solutions">
  • Schedule appointments and manage calendars">
  • Conduct market research to stay informed about local developments">
  • Coordinate property listings and liaise with buyers and sellers">
  • Take high-quality digital photos of properties">
  • Communicate new information to buyers and prepare properties for sale">
  • Meet and greet clients, providing them with advice, guidance, and support">
  • Resolve customer complaints and issues promptly">
  • Manage data, compile reports, and maintain up-to-date marketing materials">
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Requirements:

  • ">
  • Excellent communication and interpersonal skills">
  • Possession of strong organisational and time management skills">
  • A keen desire to learn and grow with our company">
  • Familiarity with Microsoft applications">
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What We Offer:

  • ">
  • A competitive salary of £6.40 per hour (National Minimum Wage for Apprentices)">
  • The opportunity to complete the Apprenticeship Standard - Customer Services Practitioner Level 2">
  • Ongoing training and development to enhance your skills and knowledge">
  • A supportive and dynamic work environment">
  • The chance to work with a reputable company that values its employees and customers alike">
">

Your Benefits:

We strive to create a positive and inclusive workplace culture, where every employee feels valued and supported. Our benefits package includes:

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">25 days paid annual leave plus bank holidays

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">A generous pension scheme

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">Life assurance

">

">Opportunities for professional growth and development

">

">And more



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