Front of House Operations Manager

2 weeks ago


Newry, United Kingdom Sports Direct Full time
Front of House Supervisor Role

At Frasers Group, we're looking for a skilled Front of House Supervisor to join our team in Newry. As a key member of our retail team, you'll play a crucial role in creating a welcoming and secure shopping environment for our customers.

Key Responsibilities:
  • Manage risk and maintain a commercially astute approach to minimize stock loss in store.
  • Work closely with the store team to create a culture of vigilance and awareness, ensuring a safe and secure shopping environment.
  • Provide exceptional customer service, welcoming and advising customers in the store while remaining vigilant to potential risks.
  • Collaborate with the Store Manager to enhance the stock loss culture in store, including training the store team and reviewing targeted data.
  • Identify and communicate risks, complete safety and security checks, and report information to ensure compliance with Company policies and standards.

Requirements:
  • Prior experience working in a retail environment.
  • Self-motivated and able to work independently as part of a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with store teams, customers, and external agencies.

What We Offer:
  • Fantastic commercial bonuses and a Company pension scheme.
  • 10% group discount for Health Insurance policy and 40% uniform discount.
  • Opportunity to develop your skills with National Qualifications and join the Fearless1000 Incentive Scheme.
  • Group wide 20% discount across all Frasers Group brands and Holiday Pay.

We're committed to our company values and want our leaders to Live and breathe them. Think without limits, own it and back yourself, and be relevant to our people, partners, and the planet.


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