Head of Membership and Operations

1 week ago


London, Greater London, United Kingdom Corecruitment International Full time

About Corecruitment International

We are working with a hospitality members company with several sites across the UK, including West London. They are looking for a skilled Membership Manager to join their team in London.

This is a fantastic opportunity to be part of a growing company that values efficiency, organisation, and a fun-loving work environment.

As a Member Manager, you will play a key role in managing membership processes, ensuring seamless customer experiences, and driving business growth.

Salary: £45,000 - £60,000 per annum, depending on experience

Key Responsibilities:

  • Manage membership relationships, providing excellent customer service and support
  • Develop and implement effective membership strategies to drive growth and retention
  • Collaborate with cross-functional teams to ensure smooth operations and enhance customer experiences
  • Maintain accurate records and reports to inform business decisions

Requirements:

  • 2+ years of experience in membership management or a related field
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Excellent organisational and time management skills

Benefits:

  • Flexible working hours and remote work options
  • Ongoing training and development opportunities
  • A fun and supportive work environment


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