Administrative Support Officer

4 weeks ago


Coventry, Coventry, United Kingdom Coventry and Warwickshire Partnership Trust Full time

About the Role

We are seeking an experienced and skilled Team Secretary to join our admin team at Coventry and Warwickshire Partnership Trust. As a key member of our team, you will provide efficient and comprehensive administration support to our clinicians and managers.

Main Responsibilities

You will be responsible for supporting the standardisation of admin support across the Trust, improving the efficiency and effectiveness of the admin support received by clinical services. You will work closely with our team to provide excellent customer care and communication skills, both written and verbal.

Requirements

  • Good general education (e.g. GCSE English and Maths A-C)
  • QCF Business Administration Level 2 (or equivalent qualification/experience)
  • QCF Customer Service Level 2 (or equivalent qualification/experience)
  • Excellent communication/customer care skills
  • Advanced keyboard/IT skills
  • Ability to manage and prioritise own and other's workload
  • Understanding of working in a supervisory role
  • Good organisation skills and ability to multitask
  • Good time management skills
  • Good knowledge and understanding of reception/office procedures
  • Ability to take and transcribe notes of meetings in a timely manner
  • Ability to maintain relevant recording and information systems
  • Ability to problem solve
  • Understand confidentiality and apply the principles in everyday working practice

About Us

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health, and learning disability services to children, young adults, adults, and older adults across Coventry, Warwickshire, and Solihull. We have a strong commitment to providing excellent care and services to our patients and communities.



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