Customer Service Liaison Officer
3 weeks ago
At Novus Property Solutions, we are seeking an experienced Contract Liaison Officer to join our team. As a key member of our social housing team, you will be responsible for ensuring effective communication and relationship building with customers, clients, and the wider community.
Your Key Responsibilities
- Deal with enquiries and issues relating to property repair works delivered by our site teams and sub-contractors.
- Act as the 'voice and face' at a contract and site level, demonstrating experience of delivering a customer-focused service in a demanding public-facing environment.
- Support liaison between customers, clients, and the wider community.
- Lead on delivering added value contractual commitments, including planning and diarising community, skills and employment initiatives.
- Deal with complaints and resolve concerns in a positive manner.
- Identify and promote good news stories and initiatives with Marketing.
About You
We are looking for an individual with excellent communication and relationship building skills, who is able to work effectively in a fast-paced environment. You will have experience in a customer/client-facing environment and be able to demonstrate a customer-focused service approach.
What We Offer
- An attractive salary and benefits package, including a company pension scheme, cycle to work scheme, and referral programme.
- The opportunity to work for a dynamic and award-winning property maintenance company with a rich 127-year heritage.
- A supportive and inclusive work environment, where you can bring your full self to work.
We are an equal opportunities employer and welcome applications from all qualified candidates. Please apply now to join our team and take the first step in your career as a Contract Liaison Officer.
-
Customer Service Liaison
2 weeks ago
Poole, Poole, United Kingdom Rubicon Recruitment Agency Full timeAt Rubicon, we're seeking a Customer Service Liaison to join our dynamic team. As a key member, you'll deliver an outstanding service by supporting our Sales Department through account management, customer queries, and order processing.Our ideal candidate will have a confident tele manner, strong IT skills, and experience within a manufacturing environment....
-
Customer Service Liaison
4 weeks ago
Poole, Poole, United Kingdom RNLI Full timeAbout the RoleThe RNLI is seeking a highly skilled Customer Service Liaison to join their team. As a key member of the fundraising team, you will be responsible for building and maintaining relationships with supporters and enquirers.Key ResponsibilitiesReceiving and making calls to supporters and enquirers using excellent customer service skillsMaintaining...
-
Customer Service Liaison
4 weeks ago
Poole, Poole, United Kingdom AccorHotel Full timeAs a Customer Service Liaison at AccorHotel, you will be the first point of contact for our guests, providing a warm and personalized welcome that sets the tone for their stay.Key Responsibilities:Anticipate and meet the needs of our guests, ensuring their stay is comfortable and enjoyable.Convey the AccorHotel image and promote our loyalty program,...
-
Customer Service Liaison Officer
2 weeks ago
Poole, Poole, United Kingdom RNLI Full timeAbout the RoleThe Supporter Experience Officer will be responsible for maintaining a high level of customer service, responding to supporter inquiries, and building relationships with RNLI supporters. This role requires a strong understanding of customer service principles and excellent communication skills.Key ResponsibilitiesProvide exceptional customer...
-
Customer Service Liaison
3 weeks ago
Poole, Poole, United Kingdom AccorHotel Full timeJob DescriptionWe are seeking a highly skilled and proactive Guest Service Ambassador to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring that every guest feels welcome and valued.Main Responsibilities:Welcoming Guests: Greet all guests with a personalized...
-
Security Liaison
3 weeks ago
Poole, Poole, United Kingdom Asda Stores Ltd Full timeAbout the RoleSafeguarding our colleagues and customers is a top priority at Asda. As a Security Liaison, you will play a vital role in protecting our business and ensuring a safe shopping environment for everyone.Key Responsibilities:Conduct regular patrols and checks to identify and prevent potential security risksMonitor CCTV systems and report any...
-
Customer Experience Liaison
4 weeks ago
Poole, Poole, United Kingdom RNLI Full timeAbout RNLIWe are a charity dedicated to saving lives at sea. Our crews have been risking their lives to save those in danger of drowning since the 19th century.About the RoleWe are seeking a Customer Experience Officer to join our team. As a Customer Experience Officer, you will be responsible for ensuring that our customers receive the best possible...
-
Construction Liaison Officer
1 week ago
Poole, Poole, United Kingdom undisclosed Full timeJob Description:We are seeking an experienced Construction Liaison Officer to join our team at Undisclosed. The successful candidate will be responsible for the onsite supervision of contractor-delivered overhead power line replacement works.The role will involve:Surveying works to be completed and producing detailed maps annotated with required...
-
Customer Experience Officer
4 weeks ago
Poole, Poole, United Kingdom RNLI Full timeJob DescriptionWe are seeking a Customer Experience Officer to join our team at RNLI. As a Customer Experience Officer, you will be responsible for ensuring that our customers receive the best possible experience.Key Responsibilities:Provide exceptional customer service and supportDevelop and implement strategies to improve customer experienceCollaborate...
-
Customer Safety Officer
7 days ago
Poole, Poole, United Kingdom Asda Stores Ltd Full timeJob Title: Customer Safety OfficerWe are seeking a proactive and approachable individual to join our Security Operations team as a Customer Safety Officer.About the Role:You will be responsible for maintaining a safe and secure environment for customers and colleagues, conducting regular patrols and checks of the store and its surroundings.Your role will...
-
Security Officer
4 weeks ago
Poole, Poole, United Kingdom lodge service international Full timeLodge Security is a leading provider of security services, operating in every major city in the UK and Ireland. We're dedicated to creating safer environments for businesses and communities. Our team is committed to delivering exceptional security solutions that meet the unique needs of our clients.The Role: Security OfficerAct as a vital link between store...
-
Customer Service Representative
4 weeks ago
Poole, Poole, United Kingdom RNLI Full timeAs a Customer Experience Officer at RNLI, you will be responsible for delivering exceptional customer service to our supporters and online shop customers. Your key objectives will include:Receiving and making calls to build relationships with our supporters and customers.Meeting engagement and stewardship targets to agreed deadlines and delivering against...
-
Sales and Customer Service Representative
4 weeks ago
Poole, Poole, United Kingdom South West Recruitment Full timeWe are seeking a skilled Sales and Customer Service Representative to join our team at South West Recruitment. The ideal candidate will have a background in sales and customer service, with experience working in an office environment.The role involves assisting in the sales process, responding to customer enquiries, and maintaining a specialist approach to...
-
Customer Service Representative
2 months ago
Poole, Poole, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Poole, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work closely...
-
Customer Service Representative
2 weeks ago
Poole, Poole, United Kingdom Currys Full timeAbout the RoleAs a Customer Service Specialist in our Business Contact Centre team, you'll be responsible for delivering an exceptional service experience to our customers. Your primary focus will be on handling inbound calls, emails, and social media queries with a professional, polite, and efficient manner.Your Key ResponsibilitiesBe an expert on all...
-
Customer Service Representative
4 weeks ago
Poole, Poole, United Kingdom Currys Full timeCustomer Service Role Overview:As a Customer Service Specialist at Currys, you will be responsible for delivering exceptional service to our customers, providing solutions to their queries, and ensuring their needs are met. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key...
-
Customer Service Representative
3 weeks ago
Poole, Poole, United Kingdom Currys Full timeCustomer Service Role Overview:As a Customer Service Specialist in our Business Contact Centre team, you will be responsible for delivering exceptional service to our partners, business customers, and store business hubs. Your primary goal will be to provide a personal, human touch to every interaction, ensuring that our customers receive the best possible...
-
Customer Service Representative
4 weeks ago
Poole, Poole, United Kingdom Currys Full timeCustomer Service Role Overview:As a Customer Service Specialist in our Business Contact Centre team, you will be responsible for delivering exceptional service to our partners, businesses customers, and store business hubs. Your primary goal will be to provide a personal, human touch to every interaction, ensuring that our customers receive a world-class...
-
Customer Service Representative
4 weeks ago
Poole, Poole, United Kingdom Currys Full timeCustomer Service Role OverviewWe're seeking a skilled Customer Service Specialist to join our Business Contact Centre team in Poole. As a key member of our team, you'll provide exceptional service to our partners, business customers, and store business hubs, exceeding their expectations.Key responsibilities include:Providing expert solutions to customer...
-
Customer Service Coordinator
3 weeks ago
Poole, Poole, United Kingdom Rubicon Recruitment Agency Full timeCustomer Service CoordinatorAt Rubicon Recruitment Agency, we're seeking a skilled Customer Service Coordinator to join our dynamic team. As a key member of our team, you'll be responsible for delivering exceptional customer service and supporting our Sales Department in managing accounts, handling customer enquiries, and processing orders.Key...