Drive Sales and Customer Satisfaction
2 weeks ago
Job Description
- Act as second-in-command, managing the team, delegating tasks, and supporting training and development to ensure all colleagues feel welcomed.
- Coach, mentor, and motivate team members while fostering positive relationships by understanding their needs and concerns.
- Prepare rotas aligned with labour percentages and budget, and ensure the team promotes and upsells offers.
Requirements
- Management experience preferred, but not required.
- Previous experience as a team leader in hospitality or retail.
- Strong leadership and communication skills with the ability to inspire and motivate a team.
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