Customer Service Delivery Manager

1 week ago


Louth, Lincolnshire, United Kingdom Nicholas Associates Group Limited Full time

At Nicholas Associates Group Limited, we are currently recruiting for a Customer Service Delivery Manager to join our team based in Lincolnshire. Our client is a leading European packaging company manufacturing sustainable solutions for some of the world's most respected brands.

Estimated Salary: £30,000 - £40,000 per annum

About the Role: As a key member of our client's customer service team, you will be responsible for delivering exceptional customer experiences that drive commercial excellence and business growth.

Main Responsibilities:

  1. To process all customer orders, quotations, designs, queries, and complaints with speed and efficiency.
  2. To provide excellent written and verbal communication skills.
  3. To demonstrate great attention to detail and excellent project management skills.
  4. To think strategically and innovatively to solve problems.
  5. To work calmly under pressure and as part of a team.
  6. To have experience in Microsoft Office and proven customer service experience.
  7. To be proactive, positive, and enthusiastic with a 'can-do' attitude.

About Us: We value diversity and inclusion and welcome applications from all qualified individuals. We offer flexible working options and are committed to supporting candidates with disabilities.



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