Quality Systems Manager

1 day ago


Norwich, Norfolk, United Kingdom Michelle Denny Recruitment Full time

Maintaining high standards of quality is essential for any business operating in the manufacturing sector. Michelle Denny Recruitment is seeking a Quality Systems Manager to lead and implement exceptional quality systems and practices, driving continuous improvement and ensuring compliance with industry-leading standards.

The successful candidate will have a proven track record of managing ISO 9001 Quality Systems and auditing processes, with exceptional attention to detail and strong communication skills. The role requires collaboration with internal teams, suppliers, and customers to achieve key performance targets and foster a culture of quality throughout the organisation.

About the Job:

  • Plan, develop, and manage the ISO 9001 Quality System to maintain compliance and approvals.
  • Lead the Quality Department, overseeing daily quality records, audits, and continuous improvement initiatives.
  • Monitor and manage non-conformance systems and customer complaints, utilising tools such as 8Ds and 5 Whys to identify and resolve issues.
  • Conduct internal audits, risk assessments, and ensure all processes align with company standards.
  • Report monthly quality KPIs, including On Time Delivery, reject levels, and associated trends to senior leadership.
  • Collaborate with customers and suppliers to achieve performance targets and maintain effective quality processes.

Your Benefits:

This is an excellent opportunity to work for a leading manufacturing business in Norfolk, with a salary estimated to be in the range of £50,000-£60,000 per annum, depending on experience, plus benefits. If you are a motivated and experienced quality professional looking to drive continuous improvement and make a tangible impact on the company's growth and success, we encourage you to apply.



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