Senior Quality Assurance Manager

9 hours ago


Norwich, Norfolk, United Kingdom Michelle Denny Recruitment Full time
Job Overview

Michele Denny Recruitment is seeking a highly skilled Quality Manager to lead and implement exceptional quality systems and practices for a leading manufacturing business in Norfolk. This role offers the opportunity to drive continuous improvement and ensure compliance with industry-leading standards, earning a salary of approximately £50,000 per annum.

Key Responsibilities
  • Develop and maintain ISO 9001 Quality Systems to ensure ongoing compliance and approvals.
  • Lead the Quality Department, overseeing daily quality records, audits, and continuous improvement initiatives.
  • Manage non-conformance systems and customer complaints effectively, utilising tools such as 8Ds and 5 Whys.
  • Conduct internal audits, risk assessments, and ensure all processes align with company standards.
  • Report monthly quality KPIs, including On Time Delivery, reject levels, and associated trends to senior leadership.
Requirements
  • Proven experience managing ISO 9001 Quality Systems and auditing processes.
  • Exceptional analytical skills with the ability to interpret quality data effectively.
  • Strong communication skills to interact confidently at all levels of the business.
  • Proficiency in using quality tools and techniques to resolve issues and implement improvements.
  • A working knowledge of metrology would be beneficial.


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