Front Desk Specialist

2 days ago


Egham, Surrey, United Kingdom HCLTech Full time
Job Description

We are seeking an experienced Administrative Specialist to join our team at HCLTech. The successful candidate will be responsible for managing the day-to-day activities of the office, ensuring a smooth and efficient work environment, and providing exceptional customer service.

Key Responsibilities
  • Front Office Management:
    • Serve as the primary point of contact for visitors, customers, and senior leadership team members.
    • Answer and direct calls, handle inquiries, and assist with general administrative tasks.
  • General Office Administration:
    • Manage office supplies, coordinate with vendors, and maintain inventory for office and kitchen supplies.
    • Coordinate with different departments to ensure seamless office operations.
  • Facility Management:
    • Oversee office maintenance, ensuring the office space is clean, organized, and well-maintained.
    • Coordinate with facilities team for any repairs or upkeep needed.
  • Meeting Room Bookings and Upkeep:
    • Manage the booking of meeting rooms and ensure they are appropriately set up for meetings, including necessary equipment and refreshments.
    • Ensure meeting rooms are kept tidy and ready for use at all times.
  • Visitor Management:
    • Greet and direct visitors to appropriate personnel or departments.
    • Maintain visitor logs and issue visitor passes as needed.
  • Courier & Dispatch Management:
    • Handle incoming and outgoing courier services, ensuring timely delivery and dispatch of documents and packages.
  • Kitchen Management:
    • Oversee the kitchen area to ensure cleanliness, stock levels, and proper organization.
    • Ensure proper arrangement for snacks, beverages, and catering requirements.
  • Seating Management:
    • Maintain seating arrangements and ensure office seating is organized and aligned with employee needs.
    • Handle seating allocations for new joiners and visitors.
  • Catering Arrangements:
    • Coordinate the arrangement of catering services for office events, meetings, or special occasions, ensuring quality and timely delivery.
  • Meet & Greet Senior Leadership:
    • Provide a warm and professional welcome to visitors, customers, and senior leadership team members.
    Required Skills
    • Proven experience in office management or administration roles.
    • Strong organizational and multitasking abilities.
    • Excellent communication and interpersonal skills.
    • Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
    • Ability to manage various administrative tasks efficiently and independently.
    • Professional and approachable demeanor.
    • Ability to work well in a team environment.

Estimated Salary: $62,000 - $82,000 per annum, depending on location and experience.



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