Veterinary Front Desk Administrator

1 day ago


Egham, Surrey, United Kingdom VC Evidensia UK Full time

Estimated salary: £25,000 - £30,000 per annum

About the Job:

This is a part-time permanent position working Monday - Friday 4:00pm-7:00pm and every other Saturday from 9:00am-2:00pm.

Key Responsibilities:
  • Greet clients and pets upon arrival, providing exceptional customer service while managing administrative tasks.
  • Schedule appointments and manage the clinic's calendar with precision.
  • Answer phone calls and respond to inquiries regarding services and pet care in a professional manner.
  • Maintain accurate patient records, ensuring seamless communication among veterinary staff.
  • Process payments and handle billing inquiries efficiently.
  • Assist veterinary staff with administrative tasks as needed, contributing to a smooth clinical experience.
Requirements:
  • Previous experience in a veterinary or animal care environment is preferred, with strong organizational skills and excellent verbal communication abilities.
  • Proficiency in using computer systems for scheduling and record-keeping is essential.
  • A genuine love for animals and a commitment to providing high-quality customer service are vital for success in this role.
  • The ability to work well under pressure, multitasking effectively, and maintaining a welcoming environment for both pets and their owners.


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