Senior Complaints Manager

Job Title: Senior Homes Complaints OfficerWe are seeking a highly skilled and experienced Senior Homes Complaints Officer to join our Customer Relations Team at Stonewater. As a key member of our team, you will be responsible for investigating and resolving complex stage two complaints related to our repairs and planned investment services.Key...

Pilot Scheme for Enhanced Customer SatisfactionWe're seeking a skilled Senior Homes Complaints Officer to join our Customer Relations Team at Stonewater. This fixed-term contract will focus on increasing the quality and satisfaction of our responses to complex stage two complaints related to repairs and planned investment services.The ideal candidate will...

Pilot Scheme for Enhanced Complaint ResolutionWe're seeking a Senior Homes Complaints Resolution Specialist to join our Customer Relations Team at Stonewater. This role is a pilot scheme to increase the satisfaction and quality of our responses to complex stage two complaints related to our repairs and planned investment services.The successful candidate...

At Stonewater, we're committed to delivering exceptional customer experiences. As a Senior Homes Complaints Resolution Expert, you'll play a critical role in ensuring our customers receive the highest level of service.About the RoleWe're seeking an experienced professional to join our Customer Relations Team as a Senior Homes Complaints Resolution Expert....

Job DescriptionWe are seeking a skilled Complaints Advisor to enhance our residents' experience by effectively managing and resolving complaints and inquiries across various communication channels.Key Responsibilities:Allocate work to the team to meet priorities and deadlines, managing and monitoring outputs to meet quality and performance standards.Triage...

About the RoleWe are seeking a skilled Complaints Advisor to enhance our residents' experience by effectively managing and resolving complaints and inquiries across various communication channels.As the first point of contact for residents, you will play a crucial role in understanding their concerns, the impact of their complaints, and their desired...

At PPL PRS, we are seeking a Complaints Resolution Specialist to assist the Escalations and Complaints Manager in handling customer complaints.This role involves investigating complaints, providing feedback, and working towards a fair resolution for both the customer and the company.The successful candidate will have excellent written and verbal...

About the RoleWe are seeking a skilled Complaint Co-ordinator to join our team at IOSH. As a Complaint Co-ordinator, you will play a pivotal role in resolving customer complaints in a timely and effective manner. Your exceptional communication skills and attention to detail will be crucial in investigating and resolving complaints to the satisfaction of our...

About the roleWe are seeking a skilled Complaint Co-ordinator to join our team at IOSH. As a key member of our customer service team, you will be responsible for resolving customer complaints in a timely and effective manner.Key responsibilities include:Managing customer complaints across multiple channelsConducting thorough investigations and documenting...

About the roleWe are seeking a skilled Complaint Co-ordinator to join our team at IOSH. As a key member of our customer service team, you will be responsible for resolving customer complaints in a timely and effective manner.Key responsibilities include:Managing customer complaints across multiple channelsConducting thorough investigations and documenting...

We are seeking a highly skilled and experienced Senior Complaints Manager to join our team at Yü Group. The ideal candidate will have a strong background in customer service, with a minimum of 5 years of experience in a complaints department.The role involves managing complex complaints and team escalations, providing advice and guidance to ensure effective...

About the RoleWe are seeking a Senior Complaints Manager to lead our Complaints Department and provide the highest level of customer service and resolution to complaints and enquiries.Key ResponsibilitiesComplaints Resolution: Ensure that customers are responded to within SLAs and kept updated within agreed time scales.Regulatory Compliance: Ensure...

About the RoleWe are seeking an experienced Complaints Management Advisor to join our team. As a key member of our Customer Success Team, you will be responsible for managing complaints from beginning to end, ensuring an excellent standard of service is provided and maintained to our customers.Key ResponsibilitiesManage complaints and customer escalations in...

Job DescriptionWe are seeking a skilled Complaints Management Professional to join our team at Yü Energy. As a Complaints Resolution Expert, you will be responsible for managing complaints from beginning to end, ensuring an excellent standard of service is provided and maintained to our customers.Key ResponsibilitiesManage complaints and customer...

Job Summary:We are seeking a highly motivated and customer-focused Complaint Handler to join our Retail Customer Escalations Team.About the Role:You will be responsible for investigating customer complaints, liaising with various areas within the business to achieve a resolution, and building strong relationships with customers to find a satisfactory...

Fixed Term Contract for 6 months initiallyWe're proud to make things personal at Stonewater. Our customers' satisfaction matters, and we're committed to delivering exceptional service.We're now recruiting for a Senior Homes Complaints Officer to join our Customer Relations Team. The role is a pilot scheme to increase the satisfaction and quality of our...

About the RoleWe are seeking a highly skilled and experienced Senior Operations Manager to join our team at Maximus. As a key member of our management team, you will be responsible for leading a team of customer service advisors and ensuring the effective daily operations of the contact centre.Key ResponsibilitiesProvide a high level of customer service,...

Care Team Leader RoleAbout the Role:Sanders Senior Living is seeking a dynamic Care Team Leader to join our team. As a Care Team Leader, you will be responsible for planning and providing high-quality care to our residents, ensuring they feel safe, respected, and independent.You will lead a team of Care Assistants, ensuring they maintain the highest care...

Job Title: Senior Property & Lettings ManagerWe are seeking a highly skilled and experienced Senior Property & Lettings Manager to join our team at Ritz Recruitment. As a key member of our property management team, you will be responsible for overseeing the operations of our Midlands region, ensuring the delivery of a high-quality service to our customers...

Job Title: Senior Property & Lettings ManagerWe are seeking a highly skilled and experienced Senior Property & Lettings Manager to join our team at Ritz Recruitment. As a key member of our property management team, you will be responsible for overseeing the operations of our Midlands region, ensuring the delivery of a high-quality service to our customers...