Senior Homes Complaints Officer

Pilot Scheme for Enhanced Customer SatisfactionWe're seeking a skilled Senior Homes Complaints Officer to join our Customer Relations Team at Stonewater. This fixed-term contract will focus on increasing the quality and satisfaction of our responses to complex stage two complaints related to repairs and planned investment services.The ideal candidate will...

At Stonewater, we're committed to delivering exceptional customer experiences. As a Senior Homes Complaints Resolution Expert, you'll play a critical role in ensuring our customers receive the highest level of service.About the RoleWe're seeking an experienced professional to join our Customer Relations Team as a Senior Homes Complaints Resolution Expert....

Pilot Scheme for Enhanced Complaint ResolutionWe're seeking a Senior Homes Complaints Resolution Specialist to join our Customer Relations Team at Stonewater. This role is a pilot scheme to increase the satisfaction and quality of our responses to complex stage two complaints related to our repairs and planned investment services.The successful candidate...

About the Role:We are seeking a highly skilled and experienced professional to join our team as a Senior Complaints Manager. The ideal candidate will have a deep understanding of Complaints and technical aspects of the Energy industry. They will be responsible for leading the Complaints Department to provide the highest level of customer service and...

Fixed Term Contract for 6 months initiallyWe're proud to make things personal at Stonewater. Our customers' satisfaction matters, and we're committed to delivering exceptional service.We're now recruiting for a Senior Homes Complaints Officer to join our Customer Relations Team. The role is a pilot scheme to increase the satisfaction and quality of our...

Job DescriptionWe are seeking a skilled Complaints Advisor to enhance our residents' experience by effectively managing and resolving complaints and inquiries across various communication channels.Key Responsibilities:Allocate work to the team to meet priorities and deadlines, managing and monitoring outputs to meet quality and performance standards.Triage...

About the RoleWe are seeking a skilled Complaints Advisor to enhance our residents' experience by effectively managing and resolving complaints and inquiries across various communication channels.As the first point of contact for residents, you will play a crucial role in understanding their concerns, the impact of their complaints, and their desired...

Care Team Leader RoleAbout the Role:Sanders Senior Living is seeking a dynamic Care Team Leader to join our team. As a Care Team Leader, you will be responsible for planning and providing high-quality care to our residents, ensuring they feel safe, respected, and independent.You will lead a team of Care Assistants, ensuring they maintain the highest care...

About the RoleWe are seeking a skilled Home Claims Handler to join our team at Hastings Direct. As a key member of our claims handling function, you will be responsible for managing a portfolio of complex claims, achieving the optimum financial outcome in line with our financial goals.Key ResponsibilitiesManaging a portfolio of complex claims, achieving the...

About the RoleWe are seeking a highly skilled Home Claims Handler to join our team at Hastings Direct. As a key member of our claims handling team, you will be responsible for managing a portfolio of complex claims, achieving the optimum financial outcome in line with our financial goals.Key ResponsibilitiesManaging a portfolio of complex claims, achieving...

We are seeking a highly skilled and experienced Senior Complaints Manager to join our team at Yü Group. The ideal candidate will have a strong background in customer service, with a minimum of 5 years of experience in a complaints department.The role involves managing complex complaints and team escalations, providing advice and guidance to ensure effective...

About the RoleWe are seeking a skilled Home Claims Handler to join our team at Hastings Direct. As a Home Claims Handler, you will be responsible for managing a portfolio of complex claims, achieving the optimum financial outcome in line with our financial goals.Key ResponsibilitiesManaging a portfolio of complex claims, achieving the optimum financial...

About the RoleWe are seeking a Senior Complaints Manager to lead our Complaints Department and provide the highest level of customer service and resolution to complaints and enquiries.Key ResponsibilitiesComplaints Resolution: Ensure that customers are responded to within SLAs and kept updated within agreed time scales.Regulatory Compliance: Ensure...

Company OverviewThe New Homes Group is a market-leading business in the Financial Services industry, dedicated to providing quality advice and sales to customers. We pride ourselves on training and development to help our colleagues realise their full potential.SalaryA highly competitive salary of £25,000 per annum is offered during the initial 16-week...

We are seeking a highly skilled Senior Children's Home Manager to lead our team in Leicester. The ideal candidate will have experience in managing children's homes and a proven track record of performance management.Key Responsibilities:Lead a team of staff in a children's home setting.Ensure compliance with Ofsted framework and associated...

Tenancy Sustainment Officer RoleWe are seeking a dedicated and customer-focused individual to join our team as a Tenancy Sustainment Officer. This exciting opportunity will enable you to make a positive impact on the lives of our residents and contribute to the delivery of our housing services.Key ResponsibilitiesCo-ordinate tenancy management and rent...

Care Assistant - NightsWhen registering to this job board, you will be redirected to the online application form. Please ensure that this is completed in full to allow your application to be reviewed.Care AssistantCare Home: Graysford HallHours per week: NightsSalary: £11.50 an hourAbout the role:As a Care Assistant with Sanders Senior Living, you will be...

We are seeking a highly skilled Company Solicitor to join our Legal Team at Persimmon Homes. As a key member of our team, you will work closely with our regional offices to develop relationships and provide expert legal advice on property-focused matters.The successful candidate will have a strong background in property law, with experience in affordable...

Job Overview">At Methodist Homes, we are committed to providing exceptional care and support to our residents. We are currently seeking a highly skilled and dedicated Senior Care Assistant to join our team at Aigburth care home in Leicester.">About the Role">This is a fantastic opportunity for a compassionate and motivated individual to lead and inspire a...

About the Role:We’re looking for a highly motivated Customer Service Representative to join our Retail Customer Escalations Team. As a Complaint Handler, you will take responsibility for investigating customer complaints, liaising with various areas within the business to achieve a resolution within agreed timescales.Key Responsibilities:Build strong...