Network Support Specialist

2 weeks ago

Harrogate, North Yorkshire, United Kingdom Redcentric Full time
Job Title: Network Support Specialist

Redcentric is seeking a highly skilled Network Support Specialist to join our team. As a key member of our Network Support team, you will be responsible for providing technical support to our customers, resolving complex queries, and implementing network changes.

Key Responsibilities:

  • Communicate with customers on a technical level to provide immediate resolution to issues.
  • Work with customers to scope out, document, and implement proposed changes to network solutions.
  • Participate in an on-call rota and be an escalation point for service incidents.
  • Create and maintain tools and platforms that improve operational efficiency.
  • Develop a deep technical understanding of the business product set, contributing towards the development and continual improvement of new and existing products.

Person Specification:

  • Excellent written and verbal communication skills with the ability to communicate at all levels, both internally and externally.
  • Professional, positive, confident, and friendly.
  • Proven technical experience in a service provider, network project role or similar.
  • Strong technical understanding of network and security.

Essential Skills/Experience:

  • In-depth knowledge of and experience with major internet routing protocols; BGP, OSPF, etc.
  • Experience in a service provider environment, specifically with MPLS technologies.
  • Experience with Cisco hardware and the associated Cisco software (IOS, NX-OS, CatOS, etc.).

Advantageous Skills and Experience:

  • A minimum of 2 years technical experience in a 3rd line or senior engineer role.
  • CCNP or equivalent.
  • ITILv3 qualified or experience within an ITIL environment.

Hours of Work:

The company's standard hours of work are 9.00 until 5.30pm, Monday to Thursday, and 3:30pm on a Friday, with one hour for lunch.

Overtime and travel for business purposes are generally planned, and notice will be given wherever possible.

Location:

This is a hybrid role, with a minimum of one day a week expected in our Harrogate office.

  • Network Support Specialist

    7 days ago

    Harrogate, North Yorkshire, United Kingdom Red Centric Full time

    Job Title: Network Support SpecialistJob Summary:We are seeking a highly skilled Network Support Specialist to join our team at Redcentric. As a Network Support Specialist, you will be responsible for providing technical support to our customers, resolving complex network issues, and implementing network changes.Key Responsibilities:Provide technical support...

  • Network Support Specialist

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom Red Centric Full time

    Job Title: Network Support SpecialistJob Summary:We are seeking a highly skilled Network Support Specialist to join our team at Red Centric. As a Network Support Specialist, you will be responsible for providing technical support to our customers, handling complex queries, resolving faults, and implementing network changes.Key Responsibilities:Communicate...

  • Network Support Specialist

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom Red Centric Full time

    Job Title: Network Support SpecialistRedcentric is seeking a highly skilled Network Support Specialist to join our team of 3rd Line Engineers. As a key member of our Network Support team, you will be responsible for providing technical support to our customers, resolving complex queries, and implementing network changes.Key Responsibilities:Provide technical...

  • Network Support Specialist

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom Redcentric Full time

    Job Title: Network Support SpecialistRedcentric is seeking a highly skilled Network Support Specialist to join our team. As a key member of our Network Support team, you will be responsible for providing technical support to our customers, resolving complex technical issues, and implementing network changes.Key Responsibilities:Communicate with customers on...

  • Network Support Specialist

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom Redcentric Full time

    Job Title: Network Support SpecialistRedcentric is seeking a highly skilled Network Support Specialist to join our team. As a key member of our Network Support team, you will be responsible for providing technical support to our customers, resolving complex technical issues, and implementing network changes.Key Responsibilities:Communicate with customers on...

  • Network Support Specialist

    1 week ago

    Harrogate, North Yorkshire, United Kingdom Redcentric Full time

    Job Details: Network Support SpecialistAt Redcentric, we are seeking a highly skilled Network Support Specialist to join our team of 3rd Line Engineers. As a key member of our team, you will be responsible for providing technical support to our customers, handling complex queries, resolving faults, and implementing network changes. You will work closely with...

  • Key Network Support Specialist

    4 days ago

    Harrogate, North Yorkshire, United Kingdom Redcentric Full time

    At Redcentric, we are looking for an experienced Technical Network Support Specialist to join our team. As a Network Support Specialist, you will play a critical role in maintaining our customers' IT environments, handling complex queries, resolving faults, and implementing network changes.This is a hybrid role, with a minimum of one day a week expected in...

  • Network Support Engineer

    3 weeks ago

    Harrogate, North Yorkshire, United Kingdom Redcentric Full time

    Job Title: Network Support SpecialistAt Redcentric, we are seeking a highly skilled Network Support Specialist to join our team of 3rd Line Engineers. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our customers, handling complex queries, resolving faults, and implementing solutions to...

  • Network Support Engineer

    3 weeks ago

    Harrogate, North Yorkshire, United Kingdom Redcentric Full time

    Job Title: Network Support SpecialistAt Redcentric, we are seeking a highly skilled Network Support Specialist to join our team of 3rd Line Engineers. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our customers, handling complex queries, resolving faults, and implementing solutions to...

  • Network Support Specialist

    3 weeks ago

    Harrogate, North Yorkshire, United Kingdom Red Centric Full time

    Job DescriptionAs a Network Support Specialist at Redcentric, you will be part of a team of 3rd Line Engineers who work closely together to provide the highest level of technical support to our customers. You will handle complex queries, resolve faults, and implement network changes, playing a critical role in maintaining our customers IT environments.Key...

  • Network Support Specialist

    3 weeks ago

    Harrogate, North Yorkshire, United Kingdom Red Centric Full time

    Job DescriptionAs a Network Support Specialist at Redcentric, you will be part of a team of 3rd Line Engineers who work closely together to provide the highest level of technical support to our customers. You will handle complex queries, resolve faults, and implement network changes, playing a critical role in maintaining our customers IT environments.Key...

  • Network Support Specialist

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom Redcentric Full time

    Job Title: Network Support ConsultantJob Summary:We are seeking a highly skilled Network Support Consultant to join our team at Redcentric. As a key member of our Network Support team, you will be responsible for providing technical support to our customers, handling complex queries, and resolving faults.Key Responsibilities:Provide technical support to...

  • Network Support Specialist

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom Redcentric Full time

    Job Title: Network Support ConsultantJob Summary:We are seeking a highly skilled Network Support Consultant to join our team at Redcentric. As a key member of our Network Support team, you will be responsible for providing technical support to our customers, handling complex queries, and resolving faults.Key Responsibilities:Provide technical support to...

  • Network Infrastructure Specialist

    7 days ago

    Harrogate, North Yorkshire, United Kingdom Redcentric Full time

    Job Role: Network Support Specialist at RedcentricAbout the Role:We are seeking a skilled Network Support Specialist to join our team of 3rd Line Engineers. As a key member of our team, you will provide technical support to our customers, handling complex queries and resolving faults.Key Responsibilities:Provide technical support to customers via phone,...

  • Network Support Specialist

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom Redcentric Full time

    Job Details: Technical Network Support ExpertAt Redcentric, we are seeking a highly skilled Technical Network Support Expert to join our team of 3rd Line Engineers. As a key member of our team, you will be responsible for providing the highest level of technical support to our customers, handling complex queries, resolving faults, and implementing network...

  • Network Infrastructure Specialist

    1 week ago

    Harrogate, North Yorkshire, United Kingdom Redcentric Full time

    Job DescriptionAs a Network Support Specialist at Redcentric, you will be part of a team of 3rd Line Engineers who work closely together to provide the highest level of technical support to our customers. You will handle complex queries, resolve faults, and implement solutions to ensure seamless network operations.Key Responsibilities:Provide technical...

  • Network Infrastructure Specialist

    2 weeks ago

    Harrogate, North Yorkshire, United Kingdom Leidos Full time

    Job SummaryWe are seeking a highly skilled Network Infrastructure Specialist to join our team at Leidos. The successful candidate will be responsible for designing, implementing, and maintaining computer data communications systems, as well as providing technical support and troubleshooting services.Key ResponsibilitiesDesign and implement computer network...

  • Network Infrastructure Specialist

    1 week ago

    Harrogate, North Yorkshire, United Kingdom Redcentric Careers Full time

    Job SummaryWe are seeking a skilled Network Support Specialist to join our team at Redcentric. As a key member of our 3rd Line Engineering team, you will provide technical support to our customers, handle complex queries, and implement network changes.Key ResponsibilitiesProvide technical support to customers via phone, email, or remote accessHandle complex...

  • Network Systems Specialist

    3 hours ago

    Harrogate, North Yorkshire, United Kingdom Leidos Full time

    Job SummaryLeidos seeks a skilled Network Systems Specialist to support the customer's computer data communications systems. This role requires expertise in design specifications, testing, and inspections for computer networks, as well as planning and implementing upgrades. The successful candidate will analyze and organize hardware and software solutions...

  • Crime Support Specialist

    7 days ago

    Harrogate, North Yorkshire, United Kingdom Victim Support Full time

    We are seeking a dedicated and compassionate Crime Support Specialist to join our team in North Yorkshire. As an Independent Victim Advisor, you will play a vital role in supporting victims of crime, providing them with the necessary guidance and advocacy to navigate the criminal justice system.About the Role:This is a full-time position based in Harrogate,...