Customer Service Specialist

1 day ago


Hounslow, Greater London, United Kingdom Splendid Hospitality Group Full time

About Us:

We pride ourselves on providing a supportive and inclusive environment for our team members, where everyone has the opportunity to thrive. At Splendid Hospitality Group, we believe that our employees are our greatest asset, and we are committed to investing in their development and wellbeing.

We are an equal opportunities employer and a disability confident committed employer, dedicated to hiring a diverse workforce and sustaining an inclusive culture. We offer a range of benefits, including 28 holiday days (pro rata for part-time employees), automatic enrollment into a workplace pension scheme, heavily discounted hotel stays and food & beverage discounts, and a 24/7 Employee Assistance Programme for you and your family.

Job Description:

You will be responsible for operating the premises 24 hours a day, setting up the buffet system in the restaurant area for mealtimes, maintaining high standards of Food Safety and Hygiene practices, and ensuring the hotel's public areas, stores, back office, staff room, and outside spaces are kept clean and tidy.

Key Responsibilities:

  • Operate the premises 24 hours a day.
  • Set up the buffet system in the restaurant area for mealtimes.
  • Maintain high standards of Food Safety and Hygiene practices.
  • Clean and sanitize tables in the restaurant and reception areas.

Benefits:

  • 28 holiday days (pro rata for part-time employees)
  • Automatic enrollment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • 24/7 Employee Assistance Programme for you and your family

Salary: £11.94 per hour.



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